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Ventajas: Everyone was helpful, kind, and polite as far as the Spirit staff. The not so full cab was nice as well. I guess I got lucky.
Desventajas: Having to pay an arm and leg for a carry-on as well as for food on the plan.
Ventajas: I've never flown spirit before, and knowing they are a no frills flight, I was sketical that I would have a positive experience. the plane was comfortable and clean, the crew was super friendly, and the price can't be beat!. I wish I could say the same things about my United flight back home. Overall, I was pleasantly surprised with Spriit and would totally fly with them again.
Desventajas: They need to invest in a mobile app. Not having one makes me question how serious they are about the customers.
Desventajas: Was charged $100 for a carry on bag on the return flight even though it was not an issue on my initial flight (I have flown literally over 100 flights without my carry on ever having been an issue). Completely unprofessional staff at the Dallas airport, who literally let the plane leave without another passenger who was caught off guard by the fee as well but couldn't afford to pay it on the spot. Spirit Airlines will never receive a dime of mine again.