Novotel Cairns Oasis Resort

Lo unico destacable del hotel es su situacion pues su decoracion es muy sosa tanto en las zonas comunes como en las habitaciones que siendo correctas son demasiado austeras.

Habia un cierto grado de abandono en las zonas comunes del hotel,detalles como sillones gastados y un tanto sucios te sorprenden en un hotel del grupo accord ademas del hecho de que el desayuno era un tanto caro para lo que ofrecian.

Breakfast good and service also good, friendly staff

Bathroom filthy, and ants everywhere. After mentioning it to the cleaning staff and at the reception desk nothing changed, the bathroom wasnt taken care of at all.

Good location, close to shops and esplanade area. The room was nicely refurbished, but the bathroom was still old (but clean and tidy). The pool area looked good but it was raining so we didn't get to use it. Free wifi in the lobby and free internet in the room (with a cable from reception) but in-room was not working at th time so we went to the lobby.

Slight mixup with payment (i thought booking.com was taking payment, but apparently they didn't and the hotel wanted the payment). Also, we arrived early and they kindly looked after our bags and said they would call our mobile when the room was ready, but they didn't call us.