Resorts en Vulcano

Ventajas: Amazing views. Nice pool. Comfortable and Quiet. The room had a private terrace. Most staff are friendly.

Desventajas: This resort just has poor record keeping or is deliberately aiming to lever more money out of guests. We hadn't thought much of it when overheard other guests arguing with the staff about 'extra' charges that had been applied over food and drinks. We experienced this ourselves when we were charged for a bottle of wine that we didn't have. When we tried to resolve they denied, and refused several times to give a refund for their mistaken charge. An unfortunate bad turn for an otherwise lovely stay.

Ventajas: Great pool area and lovely views of the volcano and water. Relaxing place to stay.

Desventajas: Needed to walk to restaurant to get some milk which is other end of the place rather than have it at reception. Staff were nice but sometimes not helpful.

Ventajas: El hotel es precioso, un entorno espectacular, tiene acceso a la playa desde la parte del restaurante y el sitio es muy tranquilo. La piscina también nos encantó

Desventajas: Lo único negativo es que había muchísimos mosquitos en el entorno de los jardines y la terraza del apartamento.

Ventajas: Estupendo hotel para disfrutar del mar. Habitaciones bonitas y zonas comunes muy agradables.

Desventajas: El aire acondicionado de la habitación está mal situado y no refrigera bien.

Ventajas: La piscina es muy maja, y te sirven del bar directamente al agua, puedes tomarte una cerveza dentro de la piscina. El servicio desde y hacia el puerto es muy bueno, incluso nos recogieron un día que nos vieron caminando. ¡Encantadores!

Ventajas: beautiful structure, very quiet, unique position, nice rooms, beautiful pool & reception

Desventajas: The restaurant is not up to the standard: professional service appalling and not al all worth a 4 star hotel. Continuous confusion between the reception and the restaurant about the availability of food and the menu in the evenings, if you are not on half board (for an entire week, so we always had to leave the hotel for dinner). The whole family including young kids was abruptly woken op at 23:45 on the first day of arrival because the reception had lost our passport data and needed to put them again into the system (!!!). A lot to work is needed to bring the service at the same level as the hotel structure

Desventajas: mosquito hell, checkout at 10 a.m., realy bad dinner in hotel restaurant

Ventajas: The swimming pool was great. The shop also had a fantastic array of local pottery.

Desventajas: Breakfast was like a cattle market. No free tables. The room was quite basic, especially the bathroom. Could do with updating.

Ventajas: Nice property with nice amenities. It was nice having a restaurant on site. It sits right by the water. Absolutely beautiful!

Desventajas: The practice was extremely high compared to other locations in the same location. The bar was very limited on the drinks they could make.

Ventajas: Pleasant staff. Great swimming pool. Parking.

Desventajas: Horrible smell on the bathroom. Beach near the hotel not very beautiful.

Ventajas: Very nice pool area, the room was spacious and clean

Desventajas: The resort has a lot of unrealized potential - there is a nice rooftop bar by the sea, but no service. There are candles along all footpaths, but when no one lights them it is just dark. The restaurant has a nice location, but the staff seems a bit overworked and stressed