The Memory at On On Hotel

The staff was kind and attentive. We had our laundry done there - they took care of it while we went to a show - by the time we got back it was already folded and ready to give back to us.

The photos are a bit misleading. We were convinced we would get the blue room featured in the photos but we got a much smaller room. Not the end of the world, but still a bummer. We were in room 105. Clean and nice room. However, sometimes in the evening and early morning you could hear noise of people talking (My wife, however, is a light sleeper, I never heard anything)

The hotel is located in the old town and is very nicely decorated, each room has its own design. The staff there is very friendly and helpful. We didn't have breakfast there as we checked out early but there are coffee, tea and some complimentary snacks available. Overall a very nice place.

You could hear people from the other rooms, but this happened few times and overall not a big problem.

The hotel location - the deco and the interiors. The staff were the icing on the cake - very helpful and polite. The service is 5 star.

Nothing.

Have stayed here before. The hotel is exquisite, staff are absolutely wonderful, especially Nami, Hana and Philip.

Nothing not to like.