Comentarios recientes
- Todas las opiniones
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- Neutrales
- Negativas
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7,6
Ventajas: The staff was friendly and helpful. Drop-off was incredibly quick and easy.
Desventajas: Our vehicle was not ready when we arrived, despite having a reservation. The staff was kind enough to extend our drop-off time a bit due to the inconvenience, however all the "selling" (i.e. insurances) was done outside in the cold and wind - not very customer friendly.
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9,2
Ventajas: Staff was helpful and friendly. Drop off was easy.
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10,0
Super staff who made my experience with a rental a great memory!
Ventajas: I liked the staff efficient efforts both at the beginning and the end. I liked the vehicle which was provided, it was clean, it was a comfortable drive and i appreciated the details shared with me on the new car updates to be aware of things.
Desventajas: There was nothing to dislike!!!
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8,0
Ventajas: Easy with no set backs or surprises.
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8,0
Ventajas: I got a good car for a good price and drop off was fast and easy.
Desventajas: Tried so hard to sell me the extra insurance that he lied to me by guaranteeing me my credit card company would not cover loss of usage charges if there was a accident when they actually do.
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6,0
Ventajas: they had cars available
Desventajas: even though we picked up two hours later than reserved (we advised by phone later pickup time) car was not ready; had to wait 15 minutes for it to be cleaned. Declined insurance when rented online, our AMEX coveers rental cars liability and damage. We were charged for coverage anyway..I called and had to get manager who removed charges.Lectured on how we needed to present insurance documentation at rental? nothing was told to us about that when he picked up car: was added at drop time. Also received tutorial why online insurance and counter are different. WE must do TWO diffferent processes. NO! Enterprise needs to stop selling through third party sites or get their business together.
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8,0
Ventajas: Handle good great on gas
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8,8
Pick up
Ventajas: Pick up wasn't on time at all, pick up time was for 12pm didnt recvice it till 3:30pm. Other then that everything else was great. Especially customer service by Shawn.
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2,0
HORRIBLE SERVICE
Ventajas: Nothing
Desventajas: Everything
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9,2
Ventajas: Exactly as it should be. Good service, quality vehicles.
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7,6
Desventajas: Nuestro vehículo no estaba listo cuando llegamos, a pesar de tener una reserva. El personal fue lo suficientemente amable como para extender un poco nuestro tiempo de vuelta debido a las molestias, sin embargo, toda la "venta" (es decir, seguros) se hizo fuera con el frío y el viento - no son muy amables con el cliente.
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9,2
Ventajas: El personal era servicial y amable. El traslado de vuelta fue fácil.
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9,2
Ventajas: Staff was helpful and friendly. Drop off was easy.
opinión proveniente de
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10,0
Super staff who made my experience with a rental a great memory!
Ventajas: I liked the staff efficient efforts both at the beginning and the end. I liked the vehicle which was provided, it was clean, it was a comfortable drive and i appreciated the details shared with me on the new car updates to be aware of things.
Desventajas: There was nothing to dislike!!!
opinión proveniente de
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8,8
Pick up
Ventajas: Pick up wasn't on time at all, pick up time was for 12pm didnt recvice it till 3:30pm. Other then that everything else was great. Especially customer service by Shawn.
opinión proveniente de
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9,2
Ventajas: Exactly as it should be. Good service, quality vehicles.
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9,2
Ventajas: El personal era servicial y amable. El traslado de vuelta fue fácil.
opinión proveniente de
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7,6
Ventajas: The staff was friendly and helpful. Drop-off was incredibly quick and easy.
Desventajas: Our vehicle was not ready when we arrived, despite having a reservation. The staff was kind enough to extend our drop-off time a bit due to the inconvenience, however all the "selling" (i.e. insurances) was done outside in the cold and wind - not very customer friendly.
opinión proveniente de
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8,0
Ventajas: Easy with no set backs or surprises.
opinión proveniente de
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8,0
Ventajas: I got a good car for a good price and drop off was fast and easy.
Desventajas: Tried so hard to sell me the extra insurance that he lied to me by guaranteeing me my credit card company would not cover loss of usage charges if there was a accident when they actually do.
opinión proveniente de
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8,0
Ventajas: Handle good great on gas
opinión proveniente de
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7,6
Desventajas: Nuestro vehículo no estaba listo cuando llegamos, a pesar de tener una reserva. El personal fue lo suficientemente amable como para extender un poco nuestro tiempo de vuelta debido a las molestias, sin embargo, toda la "venta" (es decir, seguros) se hizo fuera con el frío y el viento - no son muy amables con el cliente.
opinión proveniente de
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6,0
Ventajas: they had cars available
Desventajas: even though we picked up two hours later than reserved (we advised by phone later pickup time) car was not ready; had to wait 15 minutes for it to be cleaned. Declined insurance when rented online, our AMEX coveers rental cars liability and damage. We were charged for coverage anyway..I called and had to get manager who removed charges.Lectured on how we needed to present insurance documentation at rental? nothing was told to us about that when he picked up car: was added at drop time. Also received tutorial why online insurance and counter are different. WE must do TWO diffferent processes. NO! Enterprise needs to stop selling through third party sites or get their business together.
opinión proveniente de
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2,0
HORRIBLE SERVICE
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
