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2,0
Poor Assistance
Desventajas: I reserved an Intermediate class car but they didn't have one when I came to the store, and Paul, who was serving, said an upper class was existed but he wanted $10 extra for each day. I refused that of course. And I waited for around one hour. After waiting, he said he can only give this compact car, which was Hyundai Accent. He was aware of the policy that he must give me upper class than I reserved for no extra charge if he doesn't have any car for the particular class. But he said he doesn't have any upper class anymore. I said it is not acceptable and took the small Accent and left. Too bad that I live in the area.
opinión proveniente de
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2,0
They did not even entertain the request
Ventajas: Nothing
Desventajas: After booking I called the rental place only to find there are no cars available. However when my friend who is a member at enterprise called at the same time they said they had cars. Also this is not the first time it happened. I made a booking on Dec 6 from the Poplar Ave location I got the same response that they don't have a car on the lot. Kayak is not a website I will recommend to anyone of my friends.
opinión proveniente de
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2,0
Ni siquiera atendieron la petición
Ventajas: Nada
Desventajas: Después de hacer la reserva llamé al lugar de alquiler sólo para descubrir que no había coches disponibles. Sin embargo, cuando mi amigo que es miembro de la empresa llamó al mismo tiempo dijeron que tenían coches. Tampoco es la primera vez que me sucedió. Hice una reserva el 6 de diciembre desde la ubicación de Poplar Ave, me dieron la misma respuesta: que no tenían coches. Kayak no es un sitio web que recomendaría a cualquiera de mis amigos.
opinión proveniente de
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2,0
Poor Assistance
Desventajas: I reserved an Intermediate class car but they didn't have one when I came to the store, and Paul, who was serving, said an upper class was existed but he wanted $10 extra for each day. I refused that of course. And I waited for around one hour. After waiting, he said he can only give this compact car, which was Hyundai Accent. He was aware of the policy that he must give me upper class than I reserved for no extra charge if he doesn't have any car for the particular class. But he said he doesn't have any upper class anymore. I said it is not acceptable and took the small Accent and left. Too bad that I live in the area.
opinión proveniente de
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2,0
They did not even entertain the request
Ventajas: Nothing
Desventajas: After booking I called the rental place only to find there are no cars available. However when my friend who is a member at enterprise called at the same time they said they had cars. Also this is not the first time it happened. I made a booking on Dec 6 from the Poplar Ave location I got the same response that they don't have a car on the lot. Kayak is not a website I will recommend to anyone of my friends.
opinión proveniente de
-
2,0
Ni siquiera atendieron la petición
Ventajas: Nada
Desventajas: Después de hacer la reserva llamé al lugar de alquiler sólo para descubrir que no había coches disponibles. Sin embargo, cuando mi amigo que es miembro de la empresa llamó al mismo tiempo dijeron que tenían coches. Tampoco es la primera vez que me sucedió. Hice una reserva el 6 de diciembre desde la ubicación de Poplar Ave, me dieron la misma respuesta: que no tenían coches. Kayak no es un sitio web que recomendaría a cualquiera de mis amigos.
opinión proveniente de
