Comentarios recientes
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6,8
Ventajas: The staff at the open location were extremely friendly
Desventajas: When I showed up by Uber to the Enterprise I rented from, it was locked up tight and shut down. I had to call to find out the reservation had been moved 8 miles away. I also had to pay Uber driver to stay and take me to the second location. Terribly inconvenient after traveling all day.
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9,6
Ventajas: Great!
Desventajas: More vehicle options
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8,0
Desventajas: Larger vehicles
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10,0
Ventajas: Everything was easy. In the past when I’ve rented through kayak or Expedia at the counter there is an up sell or car not available but this was smooth and easy on pick up and drop off I was super pleased
Desventajas: Know if a could have used the kiosk vs waiting in line.
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10,0
Ventajas: The staff was very quick, helpful and informative. The whole process was quick and painless. Drop off was also easy.
Desventajas: THAT PARKING GARAGE needs larger spaces.
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10,0
Ventajas: Very friendly staff, not pushy, offers drop off after car return. Provides number to local office to call in case of concerns.
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10,0
Desventajas: The staff there were incredibly helpful! Thanks everyone.
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6,0
Ventajas: The agent who finally helped was professional
Desventajas: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS
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8,0
Ventajas: The staff stayed to check my car back-in after the official closing hours (by a few minutes) which was very helpful.
Desventajas: I would have liked a better price.
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2,0
Ventajas: the rental place was NOT at the airport and closed at 1:00 PM on Saturday! It did not mention that at all and I was not able to pick up the car. I had to taxi there and then back to the airport since it was closed! So very disappointed in this entire experience and want a full refund.
Desventajas: State that pick up is NOT at airport and must taxi to place, explain the place closes at 1:00 ON A SATURDAY!
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2,0
Ventajas: The car had scratches on the exterior and interior. Plastic wrappers, food, and dirty napkins found under the seat. I was worried about documenting these issues and did not record the starting mileage. When I returned the car, I was charged for an extra 300 miles. No way was that possible.
Desventajas: Transparency with enterprise agents. Woman verbally stated I would need to fill gas tank to 1/4 and never stated miles. When I returned the car, I believe she input the wrong starting mileage and also on contract said I need to fill gas to 1/2. Double check everything at this location.
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10,0
Ventajas: The staff was incredible at the Newark location. Very accommodating and professional.
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9,6
Ventajas: Great!
Desventajas: More vehicle options
opinión proveniente de
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10,0
Ventajas: Everything was easy. In the past when I’ve rented through kayak or Expedia at the counter there is an up sell or car not available but this was smooth and easy on pick up and drop off I was super pleased
Desventajas: Know if a could have used the kiosk vs waiting in line.
opinión proveniente de
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10,0
Ventajas: The staff was very quick, helpful and informative. The whole process was quick and painless. Drop off was also easy.
Desventajas: THAT PARKING GARAGE needs larger spaces.
opinión proveniente de
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10,0
Ventajas: Very friendly staff, not pushy, offers drop off after car return. Provides number to local office to call in case of concerns.
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10,0
Desventajas: The staff there were incredibly helpful! Thanks everyone.
opinión proveniente de
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10,0
Ventajas: The staff was incredible at the Newark location. Very accommodating and professional.
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6,8
Ventajas: The staff at the open location were extremely friendly
Desventajas: When I showed up by Uber to the Enterprise I rented from, it was locked up tight and shut down. I had to call to find out the reservation had been moved 8 miles away. I also had to pay Uber driver to stay and take me to the second location. Terribly inconvenient after traveling all day.
opinión proveniente de
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8,0
Desventajas: Larger vehicles
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8,0
Ventajas: The staff stayed to check my car back-in after the official closing hours (by a few minutes) which was very helpful.
Desventajas: I would have liked a better price.
opinión proveniente de
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6,0
Ventajas: The agent who finally helped was professional
Desventajas: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS
opinión proveniente de
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2,0
Ventajas: the rental place was NOT at the airport and closed at 1:00 PM on Saturday! It did not mention that at all and I was not able to pick up the car. I had to taxi there and then back to the airport since it was closed! So very disappointed in this entire experience and want a full refund.
Desventajas: State that pick up is NOT at airport and must taxi to place, explain the place closes at 1:00 ON A SATURDAY!
opinión proveniente de
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2,0
Ventajas: The car had scratches on the exterior and interior. Plastic wrappers, food, and dirty napkins found under the seat. I was worried about documenting these issues and did not record the starting mileage. When I returned the car, I was charged for an extra 300 miles. No way was that possible.
Desventajas: Transparency with enterprise agents. Woman verbally stated I would need to fill gas tank to 1/4 and never stated miles. When I returned the car, I believe she input the wrong starting mileage and also on contract said I need to fill gas to 1/2. Double check everything at this location.
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