La Petite Maison

They staff (owners) were friendly, however the new air conditioning unit was not connected and therefore we had no air conditioning, when this room was advertised as having air con. The room had no windows, but one single door, which lead out to a terrace big enough for 3 people to stand in, with a very high wall. We slept with this open for air and as it was shared with the room next door, we could hear them breathing throughout the night and every word of their conversations too. Our floor was also dirty and had clumps of its last occupants hair, which was quickly cleaned up on request. In the morning, breakfast was warm coffee, orange juice with added water to lengthen it and a packet of dried 'toast' with plastic tubs of preserves.

I have lived in Italy and travelled on holiday there often also, so have come to expect a certain standard. I know that breakfast is not a plastic packet of dry toast. I also saw a tray of pastries that were on the counter fresh from the bakery, but were not offered to us. I also didn't like that the air conditioning unit did not yet work, when the room was advertised as being air conditioned. June in Tuscany without an air conditioned hotel room means you sleep with the windows/doors open and get eaten alive by mosquites. Between us we had 25 mosquito bites from one night of sleep!