Desventajas: "Crew miss my drink"
Ventajas: "Very comfortable; excellent service"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "Serve customers with a smile"
Desventajas: "Better tasting meal packages served at economy cabin"
Desventajas: "Nothing much"
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "Movies selection is great. Seating space is comfortable."
Desventajas: "Boarding process could’ve been smoother"
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Desventajas: "Nothing comment."
Ventajas: "SQ always the best service"
Desventajas: "I recomended yo my friend"
Ventajas: "All Crew members was friendly seats i found comfortable."
Desventajas: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Food could have been better."
Desventajas: "My moslem meal selection wasn’t provided onboard"
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Ventajas: "The service is exceptional!"
Desventajas: "The toilets were a little unsanitary."
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Desventajas: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "But I got to take Qatar airline and the service was great"
Desventajas: "Almost missed the flight, havent noticed the passengers in prior"
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "Great service always"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "everything is perfect"
Desventajas: "the food on Silk Air can be better"
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Desventajas: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Crew was very attentive and professional"
Desventajas: "Return flight the movies were the same as three weeks earlier."
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Desventajas: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ventajas: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Desventajas: "I'm good with everything as there was really no down side"
Ventajas: "Brilliantly safety-conscious crew but very personable."
Desventajas: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
Ventajas: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Desventajas: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
Desventajas: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"
Ventajas: "Good and being on time"
Desventajas: "So far so good for its price"
Ventajas: "Lovely people. Lovely service. Good food."
Desventajas: "Entre todos las compañías en que volé en este viaje, considero que es la que ofrece mejor servicio"
Ventajas: "Super cool light meal in a little bag. Best budget airline I have flown."
Desventajas: "An hour delay for no expressed reason is not acceptable."
Ventajas: "I'm very justifying for the flight."
Ventajas: "On-time departure and arrival."
Desventajas: "Nothing to complain about."
Ventajas: "Airfare was reasonably priced."
Desventajas: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."
Ventajas: "Great flight on Thai Smile."
Ventajas: "friendliness of staff"
Desventajas: "Entertainment program was boring, leg space limited"
Desventajas: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
Ventajas: "love the food"
Ventajas: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Desventajas: "There wasn’t any tv to watch and not by way of magazines either."
Desventajas: "Getting our bags took a long time"
Ventajas: "Easy to book, travel and get around with."
Desventajas: "The on board snack isn’t great."
Ventajas: "Seats were comfy and staff helpful and nice."
Desventajas: "$60 charge for 10 kilos overweight limit. This is terrible."
Ventajas: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Desventajas: "Vegetarian food option"
Ventajas: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Desventajas: "Loved everything"
Ventajas: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
Ventajas: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Ventajas: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Ventajas: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Desventajas: "No entetainment, food just a pretty untasty sandwich"
Ventajas: "smooth as silk"
Ventajas: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."
Ventajas: "Friendly staff through every step of the way."
Desventajas: "Vegan food options would be a wonderful addition. Everything else was great!"
Ventajas: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Desventajas: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
Ventajas: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
Desventajas: "Fish sandwich wasn't my favorite"
Ventajas: "Ground and in flight service, food, aircraft"
Ventajas: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Desventajas: "Nothing that I can think of."
Ventajas: "Awesome service, great staff, amazing trip"
Ventajas: "Good flight, reasonable price"
Ventajas: "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
Desventajas: "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."
Ventajas: "Everything was first rate and efficient"
Ventajas: "Great flight. On time. The crew was polite and professional. Nice experience."
Ventajas: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
Desventajas: "Food was with meat."
Ventajas: "Such an amazing experience! From start to finish!"
Ventajas: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
Ventajas: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
Ventajas: "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"
Ventajas: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
Desventajas: "plane was 30- 45 minutes late leaving BKK and about 20 minutes late leaving KK"
Ventajas: "The seat was comfortable enough."
Desventajas: "Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it."
Ventajas: "Crew is professional"
Desventajas: "The interior in the air craft need seriously to be refreshed."
Ventajas: "Crew was great"
Desventajas: "Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport."
Ventajas: "Crew was better"
Desventajas: "Improve food quality. Garuda is moving backward in quality of food."
Ventajas: "Crew was good on flight and food was delicious."
Desventajas: "Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from"
Ventajas: "The snacks, staffs and the seat were amazing. Garuda never fail me."
Ventajas: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Desventajas: "Phone check-in until 1 hr before departure would’ve been helpful."
Ventajas: "Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment."
Desventajas: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."
Ventajas: "The cabin crew was great!"
Desventajas: "Keep going with the excellent job, Garuda"
Ventajas: "Avion comodo, espacio razonable entre asientos, excelente atencion de la tripulacion, buena calidad de comidas y bebidas. Entretencion razonable"
Desventajas: "Tener peliculas en idioma español o subtituladas en español"
Ventajas: "Excellent cabin service"
Desventajas: "All seats need to be renewed urgently"
Desventajas: "No TV on cjr1000"
Desventajas: "Cabin temperature was very cold"
Desventajas: "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"
Ventajas: "Todo correcto, normal. Sin grandes lujos."
Desventajas: "Poco espacio."
Ventajas: "Service on board was good, Entertainment and seat comfort too"
Desventajas: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."
Ventajas: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Desventajas: "I'm a bit get bored with the food."
Ventajas: "Staff was great, and plane was nice. Entertainment options very good."
Desventajas: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."
Ventajas: "All excellent, including service and food."
Desventajas: "Boarding time is not punctual."
Ventajas: "Absolutely nothing - your Arline’s cancelled our flight and could got us out in 1 instead of 3 days late. You even tried charge a change fee or $ 800 more for business class Tix to depart earlier!"
Desventajas: "see message above"
Desventajas: "Waited for over an hour for the last bags to be loaded to the baggage carousel at LAX, only to find out that a CZ employee standing two feet away from me had a sheet of paper with the owner names of four pieces of luggage known to be "stuck" in China. Bah humbug!"
Ventajas: "Pretty smooth flight!"
Desventajas: "Very rough landing!!"
Ventajas: "Personal atentisimo, gentil y silencioso, como buenos japoneses/indonesios. Comida A1, avión nuevo y muy bien flat bed."
Ventajas: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"
Ventajas: "Good food, modern plane, professional staff. Punctual"
Ventajas: "Warm crew and comfortable flight,take off and landing."
Desventajas: "Nothing much."
Desventajas: "Flight was delayed by more than one hour."
Ventajas: "In flight entertainment provided a lot of options. Good leg space in between seats"
Desventajas: "I didn't enjoy the meal mich"
Ventajas: "Flight was good, easy to board, friendly service, reasonably comfortable. On time."
Desventajas: "Having to change my ticket was a nightmare. I had to call Garuda in the U.S. and after 45 minutes, was told I had to call Indonesia who took another 45 minutes to process the change. All of this cost time and money, not only for the ticket change but for the calls."
Desventajas: "This was my mother in law traveling. Upon arrival in Jakarta, no Garuda staff assisted her in changing terminals for connecting flight. Security would not let her in to China Airlines entrance, because her boarding pass was from Garuda. They were telling her to go back to Garuda terminal. My wife had to contact someone at China Airlines to go find her, get her through security, and escort her to the plane which had already boarded!!"
Ventajas: "Orderly, on time, efficient boarding"
Desventajas: "The meal"
Ventajas: "Nice to have food and good entertainment on an affordable flight"
Ventajas: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."
Desventajas: "Meals was iffy"
Ventajas: "On time"
Desventajas: "The food"
Ventajas: "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."
Ventajas: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Desventajas: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."
Ventajas: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Desventajas: "There is nothing I find not liking."
Ventajas: "That it was all trouble free very simple to book and everyone was very helpful."
Desventajas: "All good!"
Ventajas: "Service onboard as usual was excellent"
Desventajas: "Late arrival of the aircraft resulted in 40 minutes delay of our departure time."
Ventajas: "Professional Crew and Excellent Customer Service"
Desventajas: "One hour delay"
Desventajas: "Entertainment system was not working"
Ventajas: "The hospitality was so genuine and wonderful on Garuda. Highly recommended."
Ventajas: "the service of the guranda staff was fantastic. we told them we had a connecting flight ( alos with garund) and they organised ground stff to take us in our own separate bus to immigration so we could make the flight!"
Desventajas: "the balikpapan to jakata leg departed late due to a late incoming plane and we had a connecting flight to make. so ended up havng less than an hour to make our flight to melbourne! we made it though- just!"
Desventajas: "No pude viajar, falta de información"
Ventajas: "Size of seats and space in business"
Desventajas: "Food, service and limiting screaming children in business."
Ventajas: "The crew did an excellent job."
Desventajas: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"
Ventajas: "It was a wonderful flight. Crew was very friendly"
Desventajas: "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
Ventajas: "Would fly again. Really great airline. Food, staff and comfortable"
Ventajas: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
Desventajas: "The seat in BC is too small should get a new plane with bigger seat."
Ventajas: "Nothing was amazing."
Desventajas: "Again, seats were uncomfortable and cramped."
Ventajas: "The crew were very accomodating and hospitable."
Desventajas: "The food"
Ventajas: "Easy to book flights and to customize"
Desventajas: "I could not arrive because of flooding. I have no way of changing the ticket and wound up having to buy another ticket . I will never use Mamondo again if you can. Not re imburse me . They is no customer service as far as I can tell The problem was Momondo not Thai Airlines. I reached them . You did not provide a confirmation number among other things"
Ventajas: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Desventajas: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Ventajas: "Thank you to a lady crew who acceded to our request for change of seats"
Ventajas: "Comfortable seats, good entertainment options"
Desventajas: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."
Desventajas: "More friendly crew"
Ventajas: "Well done to all the crews."
Ventajas: "Super friendly staff"
Desventajas: "Less films in German"
Ventajas: "Plenty of leg room"
Ventajas: "Plane was nice."
Desventajas: "Food was horrible"
Ventajas: "The dedicated check in area that led to its own screening and immigration"
Desventajas: "Food service was a little slow, not a good selection of movies"
Ventajas: "Servicio a bordo"
Ventajas: "Great overall experience Great schedule for flight coming in Europe"
Desventajas: "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
Ventajas: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
Desventajas: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
Ventajas: "The crew was very nice"
Ventajas: "Great and friendly people, and was very nice. Great flight."
Desventajas: "In flight meal was ok. Other than the meal it was nice flight."
Ventajas: "I needed to change my flight and they did it at no extra cost."
Ventajas: "Nice plan, nice crew, left on time"
Desventajas: "Please offer a vegetarian option for the snack"
Ventajas: "On time and service"
Desventajas: "Not much variety for music options in entertainment"
Desventajas: "Its dirty."
Ventajas: "The crew was very kind and the service lways with a smile. The toilts clean."
Desventajas: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
Desventajas: "Airstewardess was had a fake friendliness. Like they'd smile and say yes to the request and nothing happens and need to call them again. And another stewardess takes the request and same thing happens finally when they do come back with the blanket and new request for headphones its with the worse face ever. Jesus"
Ventajas: "Cabin atmosphere. Staff attitude. Cleanliness and modern."
Desventajas: "Seat is not very comfortable. Too straight up."
Ventajas: "Mobility service help. Ground staff service with a smile"
Ventajas: "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
Desventajas: "Outdated Entertrainment system... btw, no entertainment system... safety video had so many hiccups, need to restart multiple times. First flight which did not have either Pepsi or Coke products. Only carbonated drink available is spirite.. very disappointed. Crew was not friendly.. Even when the wish for entry or say bye, attitude and face they make towards Indian looking people was very unacceptable."
Desventajas: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Ventajas: "did not like anything"
Desventajas: "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
Ventajas: "Food was good"
Desventajas: "Crew were not patient or too helpful."
Ventajas: "Crew was nice"
Desventajas: "Ordered prawn and was given chicken Headphone jack is not working properly"
Ventajas: "The service was very good. Friendly cabin crew & smooth take off & landing."
Ventajas: "I like the way the FA treats me very well and I was in economy class but feels like Business Class."
Ventajas: "Food and drink on board in business class."
Ventajas: "The crew and food were awesome."
Desventajas: "The Air conditioning on the plane was lacking. There was no direct-able air vent and the plane was fairly warm for the whole of the flight. The video screen were very dim and hard to see."
Ventajas: "The curry chicken snack was the best food I had on any airplane, and the songkran dessert was a cute touch. Comfy colorful seats, nice staff."
Ventajas: "Fast in flight service and good entertainment options for a short flight."
Desventajas: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Desventajas: "My sister died and I wanted to change the date of my ticket and Thai would not cooperate at all, on the other hand Delta changes all my tickets so I could return to the states with no additional fees. Thai said economy call was full on my requested change date but they had Business Class tickets available, and I ask if I could apply the cost of my economy ticket amount to the Business Class ticket and they said no, that I could only purchase a new Business Class ticket. Real accommodating when you have an emergency."
Ventajas: "Good value over all, good on board entertainment"
Desventajas: "Food could have been better"
Desventajas: "The food (fish and rice) was tasteless."
Ventajas: "food and service"
Desventajas: "Improve Size of Visual Monitor"
Ventajas: "Great and helpful crew. Good entertainment selection."
Ventajas: "Gates was opened on time and the staffs already scanned the boarding pass while waiting for the actual boarding. This is efficient and saved time."
Desventajas: "Passengers were already queueing in the checkin while waiting for Oman Air to finish their checkin. This created piles of passengers waiting for the checkin counters to open."
Ventajas: "Decent seat, plane was clean enough"
Desventajas: "Delayed by an hour, food was terrible"
Desventajas: "Terrible transfer facility in Manila. Poor security staff with bad attitudes. Poor and inadequate waiting areas"
Desventajas: "Long lines at check-in counter. We waited for almost 2 hours!"
Desventajas: "The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again."
Ventajas: "Crew was very friendly and attentive, movie and tv options were great."
Desventajas: "I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight."
Ventajas: "Good food."
Desventajas: "The lost my luggage from Manila to Bangkok. I had to travel on to Phuket without my luggage for 4 days. It was mind over matter to get to speak to anyone. I called 3 to 4 times a day to get my luggage. What a nightmare. I had to by extra clothes to survive. Nothing like flying 15.5 hrs, 5 hrs."
Desventajas: "Ventilation/in flight air conditioning, checkin lanes and waiting time"
Desventajas: "The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers"
Ventajas: "Always great service on pal flights"
Desventajas: "Seat was uncomfortable and fake leather. Staff were surly."
Ventajas: "Crew was very welcoming"
Desventajas: "A little more leg room."
Ventajas: "Crew was fine, FOOD HORRIBLE, NO BLANKETS NO ENTERTAINMENT SYSTEM, AND WE WERE 70 MIN LATE AGAIN"
Desventajas: "They are never ontime, over 100 flights in 2 yrs with them and 85 % of time they are delayed and very late, usually 45 min up to 90 min i've flown 245 flights in 3 yrs, the 2nd worst airline I have to deal with,"
Ventajas: "The flight, service, hospitality."
Ventajas: "The ataff assigned me an exit row qwitj extra legroom"
Ventajas: "not much."
Desventajas: "lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show."
Ventajas: "Attentive, polite,, cheerful attendants, very service oriented. Very nice airplane and nice business class at very good price."
Ventajas: "Food was good. My dinner was beef with noodles. Check in was fast. Boarding and plane departure was on time. We arrived Manila Airport 15 minutes early."
Desventajas: "There was no entertainment on board."
Ventajas: "The airline is great! The airport is horrible, not enough toliets, no place to sit down to eat. Standup tables is all! Too small for for passing travelers, not enough place to sit!"
Ventajas: "Great food and free wine. American carriers should learn about service from Phillipines Airlines!"
Desventajas: "Better entertainment options would be nice, but I needed a nap anyway."
Desventajas: "The food on both flights was pretty disgusting. And I was never given the option to order a diabetic meal."
Ventajas: "The only thing I like is the straight flight of otherwise food was ok"
Ventajas: "The airport exclusive for PAL, smooth landing."
Desventajas: "The leg room was too tight , the seats look dirty and old. They run out of choice of food, so they keep on apologizing that you don’t have a choice. But take what ever they have."
Desventajas: "The choice for the movie was horrible !"
Ventajas: "Efficient airline, on time, easy enough check-in and airport processing"
Desventajas: "Barebones, no Wi-Fi on plane and no entertainment of any type"
Ventajas: "I like the hot meals and cold drinks"
Desventajas: "The entertainment. Very limiting to those who are low in their mobile's batt supply. You should have with you an earphone or headphone. Planes wifi not responding."
Ventajas: "Flight crew did a great job."
Desventajas: "Flight check-in was total disaster. Unorganized lines and only for ticket counter agents compared to Emirates 28 ticket agent."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Getting onboard"
Desventajas: "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
Ventajas: "Crew staff were nice and friendly"
Desventajas: "Lousy plane business class. Seats recline 20 degrees For entertainment. One has to download app Before flight"
Ventajas: "One of the flight attendants from my flight to Manila from Bangkok was very helpful in getting the ground crew to help me transfer from terminal 2 to terminal 3 by using the transfer bus. One of the taxi drivers wanted to take me for 800 pesos. But not only did I not have to deal with traffic on the street but be cause we were riding on the tarmac we saved a lot of time. Thanks to the helpful flight attendant."
Desventajas: "We left late from Bangkok and I was afraid I would not make my connection."
Desventajas: "Philippine Airlines makes it hard to upgrade seats. No on board entertainment."
Desventajas: "poor food no entertainment terminal 2"
Desventajas: "Flight is always late Seats are very small no screen at your seat meals are so-so"
Desventajas: "Connecting flight was delayed 1.5 hours which became 2.5 hours without notice. Had to run through airport to catch flight back to LAX which almost did not happen. Luggage did not make it despite prior assurances. Luggage was finally delivered more than 24 hours later. Employees were without information and only apologetic after much protest. No compensation offered. Writing formal complaint."
Desventajas: "The fact that u would not let me board without a leaving ticket. I have a wife and daughter there, and also PI ID. I missed my daughter's birthday. I will never forgive that"
Desventajas: "My Check-in Baggage was lost"
Ventajas: "Ice cream"
Desventajas: "No monitor"
Ventajas: "Nothing hated every minute of the cattle car ride from hell"
Desventajas: "Delays horrible flight attendants extremely small seats"
Ventajas: "Philappo all very nice"
Desventajas: "nothing i didnt like"
Ventajas: "The pilot tried to stick to the schedule."
Desventajas: "My seat didn't recline properly. A lot of turbulence (over 90% of flight time) due to the monsoon season, I guess. The aircraft was somewhat small, Airbus A320-200."
Ventajas: "Not much"
Desventajas: "Service was bad, delayed flight, etc."
Ventajas: "the service, the crews profesionality"
Desventajas: "Leck of electronics....no Gps of flyght."