Ventajas: "Excellent crew helping calm my anxious children."
Desventajas: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ventajas: "Everything was good, excellent. No complaint at all!"
Desventajas: "Perfect no further better service, I suppose."
Ventajas: "As always Korean Air’s attention to detail is outstanding and impressive."
Desventajas: "Though I appreciate the consideration given to tall passengers (trying to find us an aisle seat with an empty seat beside, after boarding, for instance), I think there is more that could be done during the check-in process to seat tall passengers into emergency exits or other seats with more legroom"
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The entertainment"
Desventajas: "More food selection like vegetarian"
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "Excellent service and food!"
Ventajas: "Great customer service"
Desventajas: "It was hot and no airflow"
Ventajas: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Desventajas: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Ventajas: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
Ventajas: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Desventajas: "Very limited movie/entertainment selection."
Ventajas: "Food. Entertainment system."
Ventajas: "very comfortable seating/sleeping in Prestige (business) class."
Ventajas: "Reliable, quick boarding, Incheon is a nice airport"
Ventajas: "The staff is friendly and helpful"
Desventajas: "There wasnt anything i didnt like for this flight"
Ventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Desventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "seat size is okay,"
Desventajas: "food is not great,I was hungry in between meals and there was no snacks available at the back part of plane for hungry passengers"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Polite flight attendants"
Desventajas: "6 hour delay, missed appointments"
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "Fast I like it this way.."
Desventajas: "Time keep changing is what I don't like."
Ventajas: "Staff great"
Desventajas: "Food selection"
Ventajas: "The crew are friendly, the flight was comfortable"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Ventajas: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Desventajas: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Plane was on time and it was a large and full flight that got off the ground on time"
Desventajas: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Ventajas: "The entertainment was great ,and the food"
Desventajas: "Waiting on long line to use bathroom"
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "Boarding was very organized, service was excellent, plane was clean"
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "Everything was good overall"
Desventajas: "I would like more movie and tv options"
Ventajas: "The flight staff is always a pleasure to fly with."
Desventajas: "The turbulence was terribly frightening."
Ventajas: "The flight was fairly full, so it felt crowded, but we were able to sleep. the flight attendants were great, as always."
Desventajas: "the close quarters in the night."
Ventajas: "Food was great"
Desventajas: "Headphone jack in seat didn't work correctly"
Desventajas: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Ventajas: "Lots of bathrooms available. Bathroom dedicated for females. Toothbrush/paste/slippers provided. Labels for passengers can stick to the headrest to indicate if they want to be woken up for meals. Free alcohol. Friendly staff."
Desventajas: "Dry air. Even though I affixed the label to be woken up for meals, I wasn't woken up when they were serving instant noodles for a snack. I asked if I could have one after I had woken up and they asked for my seat number. I showed them that my seat was in the exit row, but never got my instant noodles, even though I saw them all ready to go in the galley. Maybe they only have a limited amount."
Ventajas: "Serving attitude was good."