Desventajas: "The food can be better. There was no proper message regarding delay."
Desventajas: "Better quality of food"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Desventajas: "Flight delays"
Desventajas: "The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen."
Ventajas: "The cabbin crew they don’t even talk nicely to the passengers they have attitude, they don’t even provide extra pillows Food was bad Service was bad Airline is bad six hours delayed from delhi to Hyderabad two times security check that is unexpected. They don’t even realize new born babies, infants, old age and sick peoples are traveling. This airline is dumb, worst, poor, bad, I’m not going to suggest to my relatives and friends neighbors for air India airline."
Desventajas: "I don’t like food it’s not enough for one person if I ask extra they said we don’t have it, it’s ridiculous it’s long journey you should provide extra food, it was nasty food and not enough."
Ventajas: "Friendly crew. Good food! We left in time and arrived early!"
Desventajas: "Chair backs leaned way back making it hard for the person behind. Touch screens and options on chairback screens dodn’t work great."
Ventajas: "Good food served, polite crew and very attentive to passengers."
Ventajas: "It was in time. No issues with luggages"
Desventajas: "I paid extra for seat reservation but they gave me just random seat not the one I picked."
Desventajas: "Poor service, poor organization, no proper instructions for flight connection. No wheelchair despite being requested while booking and before departure."
Ventajas: "Flight attendants"
Desventajas: "The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality."
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Nice Everything is good."
Desventajas: "They can supply better food."
Ventajas: "Nothing is organized and over all very worse airline experience. No respect to customers"
Desventajas: "Almost everything I disliked. Crew were not accommodating and helpful. Need better service training on how to treat customers."
Ventajas: "The price and that it was a direct flight"
Desventajas: "Video didn’t work and there was no entertainment"
Desventajas: "Not many movies available. The plane was old and the wear and tear was visible. There was loose connection between the headset and its input point."
Ventajas: "The staff was amazing. They accommodated every request without hesitation."
Desventajas: "Lack of newer movie choice"
Desventajas: "Worst food I’ve ever had, highly salty and tasteless. And seats were literally falling apart. Even in upright position, they were reclining all the way under the weight of average passengers."
Desventajas: "Entertainment was not working in my seat(19F). May be Air India has to change their menu.."
Ventajas: "Arrived almost on time and safely"
Desventajas: "Surly, inattentive flight attendants who were more interested in hanging out than actually working, broken entertainment equipment. I had paid extra for emergency row too. Two bathrooms were out of commission. Just a terrible flight experience. Would fly with anyone else above this airline. 2-for-2 on poor flight experiences."
Ventajas: "Flight time from ORD to DEL. Quickest flight."
Desventajas: "Everything else."
Ventajas: "Check in was easy and smooth. Flights on time."
Desventajas: "Seating allotment should consider family and kid requirements of passengers"
Ventajas: "Non stop Timings Convenient Good food Courteous staff"
Desventajas: "Entertainment system having issues Headphone quality not good"
Desventajas: "Entertainment was not working for entire Row and whole flight."
Ventajas: "Nonstop to India. Seat space. Ease of check in. Flight times. Wanted to reach India in day time."
Desventajas: "Food was ok. Expected vegetarian food to be better in Air India. Some entertainment systems broken."
Ventajas: "Great service and food"
Desventajas: "Seats were broken. Head lights were not working. Tv and its remote were not working. Cold food."
Ventajas: "The food was decent. That’s about it."
Desventajas: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless. The staff refused to do much about it. It was a really bad experience. Some of the lights weren’t working for people who wanted to read and they were told to stand near the bathroom area for light. Overall, I won’t be flying air India again."
Desventajas: "Poor customer service, non working entertainment systems, no one care when complained."
Ventajas: "Only crew .."
Desventajas: "Nothing was good no facilities was in washroom , it was so dirty , no one was there to take care of . No mouth freshnessner no moisturiser .our LCD wasn't working at all , even we couldn't off the screen , the whole journey in front of our eyes a bright screen so couldn't sleep and no eye pad provided , the flight was already delayed by 7 hours ... It was worst , No comments for food .."
Desventajas: "Leg room in Air India No wifi at Delhi airport"
Ventajas: "Good leg room, but not very comfortable seats."
Desventajas: "The entertainment screens were broken on half of the plane, including mine."
Ventajas: "Non stop"
Desventajas: "2 hrs late"
Ventajas: "All bags were weighed and accpted while issuing ticket. Ehile boarding we were singled out without specifying reason. After a while the agent said to weigh the hand bags again. There was no change. For no reason we got stuck."
Desventajas: "Seats are extremely small with very little leg space. AC was not working throughout thd flight. LCD was extremely slow. LCD touch was not working. Food was just OK."
Ventajas: "Overal Good"
Desventajas: "Food quality is not upto international standards If you wan to competete, the only thing that will put you down is the Food QA"
Desventajas: "Flight was delayed by 7 hours. Connecting flight arrangements we're not made promptly. Poor response"
Desventajas: "Equipment did not work well. Business class seat that would not return to upright position."
Desventajas: "Flight was delayed by 3hrs, not much details given prior. No entertainment available for the entire flight as it was not working. Toilet papers had been exhausted by the end of the flight.No announcement regarding connecting flight on landing."
Ventajas: "Food,was good and staff were courteous!"
Desventajas: "Check in at O'Hare was extremely slow due to carousel / roller belt malfunction! While the seats provided sufficient Kent legroom space, the pull out food trays were wobbly, unstable and uneve. It is time they need an overhaul! Entertainment was sub par compared to other airlines. Selections were old and meager. Cameras weren't working properly!"
Ventajas: "It was comfortable enough."
Desventajas: "I paid 14.95 to make seat selections online but the airline had no record of it so I ended up in a middle seat on this 15 hour flight. In addition the entertainment systems in my section of the plane did not work."
Desventajas: "Entertainment services not working. Very disappointed"
Ventajas: "Service is excellent, schedule is perfect for us"
Desventajas: "The audio for my seat didn't work"
Ventajas: "Nothing at all"
Desventajas: "Lazy, uninformed and rude staff. Flight 8 hours late. I booked this by paying extra because it was a direct flight, but they changed it anyways because they just do not care. And this is my 5th and last time traveling g by air india, I'm not renting just because I faced this once, I have faced this 4 times. You think united airlines is bad, then you have never traveled in airindia."
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Ventajas: "Comfortable seats, flight attendants were nice and helpful. Media system was wonderful."
Desventajas: "Indian food was little spicy."
Ventajas: "IT was a straight flight"
Desventajas: "Service poor, entertainment system not working on a 14+hr flight was a bummer, seats malfunctioning. Staff not helpful, refused to let us use vacant executive class seats even with all the problems in our seat.s, not going to use it again."