Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Desventajas: "On time would be better."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Desventajas: "Better food, better selection movies"
Ventajas: "Crew was very courteous, went above and beyond."
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "Nothing beats Singapore SQ!"
Ventajas: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Desventajas: "Need to update the planes.."
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Everything from Ticketing, Checking in......"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Great set up with two seats, window and aisle"
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "United miles."
Desventajas: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Ventajas: "Good crew service"
Desventajas: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Desventajas: "Stewardesses were a bit rude"
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "crew was very polite and cheerful."
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ventajas: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Desventajas: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "service, good TV quality and good movie selection"
Desventajas: "sound quality with headphones was horrible"
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "Crew is remarkable"
Ventajas: "For as long 14 hour journey they sure make it comfortable."
Desventajas: "No complaints"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Desventajas: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "Nothing i like"
Desventajas: "Terrible ground service in changi airport singapore"
Ventajas: "The service"
Desventajas: "The quality of the red wine"
Ventajas: "Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row"
Desventajas: "We’re used to entertainment in seat like delta"
Desventajas: "Excellent service over all."
Ventajas: "Asientos comodos"
Desventajas: "Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico"
Desventajas: "They could improve on the entertainment and service."
Desventajas: "Cleanliness of plane interior can be improved."
Ventajas: "The crew was very nice."
Desventajas: "There were passengers clapping through the whole flight."
Desventajas: "Reservation online"
Desventajas: "Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit."
Ventajas: "Business Class flight was a smooth ride from Vietnam to Thailand."
Ventajas: "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
Desventajas: "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
Ventajas: "Great service"
Ventajas: "The flight was a half hour late departing but once we got in the air it was a quick flight. Beverages were served and then it was time to land. Deporting was quick and painless."
Desventajas: "The flight was delayed by 2 hours and then it was late another half hour for boarding."
Ventajas: "The system cancelled my ticket & need to buy a new ticket"
Desventajas: "Non action from airline & IRRESPONSIBLE replies from customer service"
Ventajas: "Flight was generally ok."
Desventajas: "No power or USB ports."
Ventajas: "No delay, boarding smooth, crew excellent, leg room ok, nothing bad..."
Ventajas: "Loved the pod seating in business class. Very confirtable"
Ventajas: "Crew and airplane were great!"
Desventajas: "Food was not as good as I'd remembered on previous trips."
Ventajas: "The crew was nice"
Desventajas: "Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet."
Desventajas: "Extraordinarily uncomfortable seats"
Ventajas: "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
Desventajas: "the lie flat bed was hard, no padding... uncomfortable."
Ventajas: "The crew were very welcoming."
Desventajas: "The flight from Ho Chi Min to Phu Quoc changed numerous times, even the day of."
Ventajas: "The whole flight"
Desventajas: "Nil by"
Ventajas: "Well worth the price"
Desventajas: "All good"
Ventajas: "Todo bien"
Ventajas: "Check in service was very good!"
Ventajas: "the legroom, the seat, the footrest, the armrests - 2 each! Very comfortable, slept well."
Desventajas: "Crying babies, but the Bose QC35 noise cancelling headphones took care of that!"
Ventajas: "Great service"
Desventajas: "plane a little old"
Desventajas: "Being stuck in a middle seat and not being served enough water. Attendants not very friendly"
Ventajas: "Friendly staff, good enough seats. Cabin temperature was fine. Easy boarding and exiting."
Desventajas: "Bus gate when we arrived in HK. Was delayed but not their fault (typhoon in HK). Everything else was fine."
Desventajas: "delay flight from Phu quoc to Saigon from 12h to 18h (more than 6 hours ) . I must cancel that flight for safe and stay one more night and switch to the soonest flight next morning"
Ventajas: "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
Ventajas: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ventajas: "Staff were excellent. Plane was nice and clean. I would not hesitate to fly with then again."
Ventajas: "Flight cancelled"
Ventajas: "Easy to change flight. Lots of leg room. Friendly service."
Ventajas: "Vietnam Airlines super and on time all five flights"
Desventajas: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Desventajas: "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
Desventajas: "The lack of support to help us to rearrange flight. No explanation"
Ventajas: "Very professional and very clean planes."
Ventajas: "Notifying customers of why flight was holding for over an hour in the air (due to heavy rain)."
Desventajas: "No food or drink offered during holding period..this more than doubled the flight time and was quite frustrating."
Desventajas: "Got stuck on the runway for a while"
Ventajas: "Food was tasty. Staff very courteous"
Ventajas: "Look for other options if possible."
Ventajas: "Baggage included in price."
Desventajas: "Flight was overpriced. Vietnam airlines has a monopoly on the route and charges very high rates."
Ventajas: "Reasonable price direct flight"
Desventajas: "Economy a little cramped but no worse than anyone else"
Ventajas: "Boarding by bus, exactly 30 minutes before departure. Take-off on the dot, and arrival about 10 minutes early. Perfect. Main cabin OK, clean. Extra cushions offered. The right amount of information was given throughout the flight. Crew friendly, not fussy. This is the way I like to travel."
Desventajas: "Entertainment, on this 2+ hours flight, is not offered, and not needed. The food is minimal, some bread stuffed with something nondescript, but edible. Choice of beverage too restricted: only a glass of Coca Cola from a large 2-litre bottle, or a glass of purified water, also from a large bottle."
Desventajas: "Flight was delayed by 3.5 hours. 2 hour delay was acknowledged on the board when I arrived at the airport, but there was no communication after that time came and went. Flight did not begin to board until over an hour after the supposed delayed departure time."
Ventajas: "The plane was clean and well taken care of. Good Service once your on the plane."
Desventajas: "Because we booked our flights through Vietnam Airlines a SKYTEAM Partner we were not ever able to even request a seat change. Not the end of the world but annoying after lots of flights."