United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Food and entertainment could better"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Desventajas: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
Ventajas: "ANA is nothing but amazing. Great customer service and pleasant ambiance."
Ventajas: "The crew"
Desventajas: "The seats were substantially more cramped than the other flight."
Ventajas: "Nothing."
Desventajas: "Old man next to me couldn’t keep his arm on his side."
Ventajas: "Service, entertainment , drinks, everything! Very good!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Overall the service was good."
Desventajas: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ventajas: "The flight attendants were so nice and the food was really good."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Desventajas: "None."
Ventajas: "The food and the very friendly and courteous flight attendants."
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "Seats could be better"
Ventajas: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Desventajas: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ventajas: "The food and staff were great."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Ventajas: "All the service was good."
Desventajas: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ventajas: "easy check in."
Desventajas: "can't choose my own seats."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Desventajas: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Ventajas: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Ventajas: "Overall excellent"
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Desventajas: "No opción de español"
Ventajas: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Ventajas: "friendly flight attendants, clean toilets"
Desventajas: "the stroller take forever to show up when landing"
Ventajas: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Desventajas: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "Best flight ever"
Ventajas: "Food, staff, and entertainment."
Desventajas: "Tight space and the tray was on the dirty side."
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "The flight attendants were very polite and kind."
Desventajas: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "The food was excellent and the flight attendants were courteous and thoughtful."
Desventajas: "I slept through a meal."
Ventajas: "Very attentive, professional crew."
Ventajas: "Entertainment system, comfort of the seats, staff, food, basically everything!"
Desventajas: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
Ventajas: "Very friendly and attentive service, good movie selection on new screens."
Desventajas: "TSA-style pat-down at the gate in Narita before allowed to board."
Desventajas: "We were delayed, but I can't say it was the airline's fault."
Ventajas: "Staff was friendly, Aircraft was clean and tidy."
Desventajas: "Food was poor, there was no space, even domestic flights have more space than this one.!!"
Desventajas: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
Ventajas: "Boarding was the fastest I've ever seen on an international trip. Thank you!! And the flight arrived earlier than anticipated. So travel was great."
Desventajas: "Tight quarters in the economy class were much less comfortable than the ANA flight to Narita. And why isn't there at least a curtain in front of the restrooms - there's way too little privacy in that regard. One should not be able to see the toilet from 10 rows back whenever the door is opened!"
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Ventajas: "Crew was amazing"
Ventajas: "Very cramped seats"
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Ventajas: "Cabin crew knew how to work."
Desventajas: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "Excellent service"
Desventajas: "I liked everything"
Ventajas: "Food was pretty good. Loved the Weiss ice cream bars"
Desventajas: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ventajas: "Very comfortable. best airline I flew on overall and was first time ."
Desventajas: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Ventajas: "Great service always smiling, flight on time, overall a great way to fly."
Ventajas: "Entertainment"
Desventajas: "Way too cold"
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ventajas: "Crew"
Desventajas: "Food"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Staff was polite and accommodating"
Ventajas: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Ventajas: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Ventajas: "Everything was good"
Desventajas: "No complaints"
Ventajas: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Desventajas: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "wide seats. great service. on time."
Desventajas: "food was not as good as one would expect."
Ventajas: "Ontime, airline stewards were excellent and tv entertainment very good"
Desventajas: "Nothing"
Ventajas: "Excellent service & comfort"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Great service"
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Desventajas: "Food was very poor."
Ventajas: "Best serves ever will fly every time"
Ventajas: "Love the service at Singapore Air. Very attentive and accommodating."
Desventajas: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Desventajas: "Extremely cramped flight in regular Economy."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Crew was attentive and nice."
Desventajas: "Cabin was beat up and worn out."
Ventajas: "everything great, every time again"
Ventajas: "Great Food"
Desventajas: "Nothing"
Ventajas: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Desventajas: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Ventajas: "The flight experience was pretty great overall.."
Desventajas: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ventajas: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Desventajas: "nothing"
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ventajas: "Service is good even in economy class."
Desventajas: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Ventajas: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Desventajas: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."
Ventajas: "Everything was great!"
Ventajas: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Desventajas: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Desventajas: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Ventajas: "Crew is good. Flight got delayed"
Desventajas: "Food is good."
Ventajas: "Everything was GREAT!"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Desventajas: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Ventajas: "On time. No problems"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "Internet bad"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Older plane Older entertainment system"
Desventajas: "Older plane Older entertainment system"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Desventajas: "Todo súper bien"
Ventajas: "Comfortable, on time"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Excellent service from the crew. Flight on time."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Desventajas: "Some crews are not accommodating."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Again, the crew were top notch"
Desventajas: "Comfort and available entertainment were so-so"
Desventajas: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Ventajas: "same"
Desventajas: "same"
Ventajas: "Great airline...nice staff, very attentive and polite."
Ventajas: "SPECIALLY THE CREW SERVICE EXCELLENT"
Ventajas: "Service & cleanliness."
Desventajas: "Nothing I remember."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Very spacious, good food & service"
Desventajas: "better in-flight entertainment movie options"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Great crew, amazing food."
Ventajas: "Nothing"
Desventajas: "I tried to cancel the flight more than 14 days before the flight and you didn't let me. I couldn't fly that day and i have not received a refund"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Staff friendliness, leg room"
Desventajas: "No sleeping eyepatch"
Ventajas: "Cabin, seat, and aircraft comfortable but not at all luxurious."
Desventajas: "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
Ventajas: "Same as above"
Desventajas: "Same as above"
Desventajas: "Flight was delayed by 10 hours less with less than 24 hours notice. Had to call Asiana to change flight to a 1 stop flight (original flight was nonstop). Flight to Seoul from New York was also delayed by 8 hours and I ended up having to spend ~$70 for hotel/taxi due to arriving in Seoul past midnight. Horrible experience both there and back and don't think I would ever take Asiana again."
Ventajas: "I love how they give importance to parents traveling with little kids."
Desventajas: "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
Ventajas: "the beautiful and polite crew"
Desventajas: "seats lack of cusion"
Ventajas: "The crew was exceptional"
Ventajas: "The crew was kind. The Meal was great. All good."
Ventajas: "Crew was very nice and accomodating."
Desventajas: "The temperature in the airplane was extremely cold, even wit h the blanket on I was literary shivering. Other people felt the same, the person next to me kept on her a heavy winter coat with a hood all the time. Seats were extremely tight."
Ventajas: "the very punctual flight"
Ventajas: "Korean BBQ"
Desventajas: "No power outlets on a 14 hour flight! No wifi. Tinynild screens."
Desventajas: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Ventajas: "Entertainment was nice with a good variety."
Desventajas: "Terrible seats. It seems like asiana is going out of their way to make their economy seats as uncomfortable as possible."
Ventajas: "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"
Ventajas: "Asiana es lo mejor"
Ventajas: "Food is excellent with great choices and tasty snacks inbetween meals. Staff are short friendly and go above and beyond. Bathroom amenities are good and always clean."
Desventajas: "Entertainment options are limited. The movies and tv selection is small for long distance flights."
Desventajas: "Very unorganized boarding process."
Ventajas: "They made sure everyone was happy with all service."
Ventajas: "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"
Ventajas: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Ventajas: "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
Desventajas: "Just about everything."
Ventajas: "The service and the food"
Desventajas: "Nothing"
Ventajas: "Great bassinet for baby Excellent entertainment"
Desventajas: "Terrible food, not enough food given the long haul distance, not enough water provided"
Ventajas: "Crew was very helpful"
Desventajas: "Turbulence"
Ventajas: "Great service, comfy spacious seats, decent meal service"
Desventajas: "Food was a bit bland"
Ventajas: "Great service"
Desventajas: "Dirty plane. Floor and tables not cleaned."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "The service and experience was excellent"
Desventajas: "I only wish the seats were more comfortable for such a long flight. I understand that the length of the flight cannot be changed… It is just difficult to set the entire time. I wish the premium seats cost less so that I could afford to lay down"
Ventajas: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
Desventajas: "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
Ventajas: "The crew was lovely and very helpful. They were attentive and constantly providing beverages. The films were nice and a large selection. The food was delicious and it was overall a lovely flight which was nice since it was over 13 hours in length."
Desventajas: "It would have been nice for slightly more space but it is definitely not the most cramped economy class I have sat in. Additionally, it would have been nice to have different movies from my flight to Seoul but there is so much too choose from that this is not a real issue either."
Ventajas: "Crew was friendly"
Ventajas: "My travel with asiana is excellent. The crew are so professional and helpful..except for boarding need to be more organized.."
Ventajas: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
Ventajas: "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
Ventajas: "Good food and entertainment. Crew was attentive and kind. Checkin was a breeze. Icheon airport is modern, comfortable and traveler focused."
Desventajas: "Economy class seats were hard to sleep in."
Ventajas: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."
Ventajas: "THE staff were really nice and kind."
Desventajas: "Not enough snack small amount of wine usually you get 1 small bottle. NOT enough movies choice. No control on the air over your head."
Ventajas: "Everything was great, to be honest. If this was 3, 4 years ago, I'd have given it 5 stars across the board without hesitation."
Desventajas: "No wifi on the flights means I'm limited to working offline and Asiana's IFE system, which was amazing but had limited selection."
Ventajas: "I like how they gave us an empty seat in the middle."
Desventajas: "The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages."
Ventajas: "Crew was attentive and the food for economy was good."
Desventajas: "13 hour from Seoul to NYC and the crew never once went into and took care of any of the four bathrooms in the lower cabin in economy class. On the flight two weeks before from JFK - they did a great job on the bathrooms.On both flights there was no need for the constant interruptions telling us to put the seat belts on. Just turn on the light no need to make an announcements in two languages."
Desventajas: "There were some disrespectful passengers who were disruptive during the flight."
Ventajas: "They had a show of different traditional Korean costumes. The girls then allowed the passengers to take pictures with them. A fun time."
Desventajas: "It was a long long flight. I wish they used those black holes for travel."
Desventajas: "Seats need more cushioning"
Hubo retraso de 1 hora , pero aceptable y el avión es cómodo.
No son ordenados para embarcar ni desembarcar
Ventajas: "Nothing"
Desventajas: "Stop feeding us bread"
Ventajas: "Amazing plane"
Ventajas: "The captain"
Desventajas: "Food"
Ventajas: "The crew."
Desventajas: "Terrible business class."
Ventajas: "On-time arrival, direct flight"
Desventajas: "Poor in-flight service. They said they would give out a snack before landing but never did. If you want a drink other than at meals, you have to go get it yourself."
Ventajas: "Crew was friendly and helpful"
Desventajas: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"
Ventajas: "nada"
Desventajas: "personal mas amable"
Desventajas: "Organizar el abordaje. No hubo abordaje preferencial para familias con niños pequeños, o para personas con asistencia especial."
Desventajas: "El abordaje fue caótico: mala señalización para las filas y los pasajeros no entendían dónde debían hacer cola. Gracias por la cena: primera vez que me dan salmón en clase económica y estaba riquísimo."
Ventajas: "The seats were comfortable. Entertainment was good. Food was good."
Desventajas: "Having vegetarian meal options would have been great."
Ventajas: "I didn’t like anything about this airline !! the staff looks miserable I was delayed on all three of my flights! also my luggage was broken by egypt air baggage department"
Desventajas: "EVERYTHING ! this was the worst airline I have ever flow !"
Ventajas: "Servicio, comida, atención."
Desventajas: "No puedo criticar nada"
Ventajas: "Fully flat seats, friendly crew, good food. Excellent price"
Desventajas: "Dated slightly worn seats"
Ventajas: "Crew"
Desventajas: "Nothing"
Ventajas: "Comfort, service."
Desventajas: "No wifi"
Ventajas: "Cheap flight. Boarding was quick and thats about the only thing good."
Desventajas: "No Wifi, no alcohol, and food was terrible."
Ventajas: "Espacio"
Desventajas: "El asiento no reclinaba bien y el apoya pie no funcionaba. No se mantenía y tuve que cerrarlo porque quedaba todo abajo. La tripulación muy mala atención, caras serias, nada de simpatía y poca atencion. Muy incómodo el asiento"
Ventajas: "People"
Desventajas: "none"
Ventajas: "Everything"
Desventajas: "Long time at jfk airport"
Desventajas: "Baggage was not logged into the flight, although it was checked in 2 hours before flight...!!!"
Ventajas: "Comfortable plane, nice crew, movies."
Ventajas: "every thing thank you"
Desventajas: "Great services and very clean air plane"
Ventajas: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
Ventajas: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Desventajas: "More garbage pickup needed- computer screens were dirty from previous flight use"
Ventajas: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Desventajas: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."
Ventajas: "So organized airline"
Desventajas: "Head Hosts are aggressive but not so much"
Ventajas: "Customer service very very very bad And tickets was too expensive"
Ventajas: "The crew was great. Very helpful and friendly."
Ventajas: "Great & Friendly Service"
Ventajas: "Y más si viajas con niños."
Desventajas: "Comida muy buena"
Ventajas: "Vuelo y personal ok"
Desventajas: "Aviones antiguos. Ninusb ni pantalla individual. Salio con retraso y llego puntual"
Ventajas: "Vuelo salio puntual y llego antes de lo previsto"
Desventajas: "Avion antiguo, sin usb ni tv individuales. Espacio entre asientos escaso"
Desventajas: "The pilot was excellent in take off and landing. He got us through some turbulence in a smooth excellent way"
Ventajas: "Great professional and fast"
Desventajas: "Couldnt take my camera in the hand bag which is unreasonable."
Ventajas: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Desventajas: "Nothing really"
Ventajas: "I liked everything about the experience on the actual flight from Cairo to New York. Staff was great, food was great (two meals), drink options were great from juices, sodas, water, tea, coffee all great. the entertainment was awesome with so many movie/tv show options. and you can always get up and ask for a beverage if you were still thirsty, and plenty of toilets on the plane so rarely a line greater than 1 person."
Desventajas: "They seemed to run out of chicken as the dinner meal, when they got to my the flight to Cairo from NY they also ran out of chicken, the person next to me got the last one, the same thing happened to me on the way to NY, the person next to me got the last chicken, i was kind of upset but the other option of beef was still good."
Ventajas: "Nothing was good. Everything was horrible."
Desventajas: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."
Ventajas: "Staff was attentive and welcoming"
Ventajas: "Food and service was good."
Desventajas: "None"
Desventajas: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Ventajas: "Terrible food. Barely any entertainment in English at least."