Ventajas: "Crew were extremely professional"
Desventajas: "The seats were less comfortable for me"
Desventajas: "Todo muy bien!"
Ventajas: "The crew was nice. Service was excellent."
Desventajas: "The upholstery can be improved."
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Ventajas: "Crew is excellent"
Desventajas: "Delays and we had to actually run for the connected flight"
Desventajas: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."
Ventajas: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
Desventajas: "The security in Cairo was really a joke."
Ventajas: "Crew were very good. Comfortable flight."
Desventajas: "Choice of movies could be much better."
Ventajas: "Crew was helpful, everythinf fine"
Desventajas: "The food was not so good. Bit cold.."
Ventajas: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Ventajas: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Desventajas: "The food could have been better and the crew attention and assistance to the passengers."
Ventajas: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Desventajas: "The food could have been better. Honestly much better"
Ventajas: "Crew was very nice, very helpful"
Desventajas: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"
Ventajas: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Desventajas: "Everything was good"
Ventajas: "The short flight and pleased to get food."
Desventajas: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
Ventajas: "I like the Direct route"
Desventajas: "Long wait time at checkin Only certain employees accepted money for extra baggage fees Long time boarding Most staff were friendly An employee on board with short hair was not nice and her hair wasn’t professional Paid $160 for the extra bag, but it was lost It is still lost!"
Ventajas: "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Desventajas: "Old plane. Not comfortable for a relatively long flight"
Ventajas: "New plane fantastic cabin"
Desventajas: "There was a fight but nothibg to do with the flight crew just some passenger with mental issues"
Ventajas: "The quality of the planes"
Desventajas: "The food"
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Ventajas: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Desventajas: "Well there was no entertainment in the flight. That is it"
Desventajas: "Rude Staff"
Ventajas: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Desventajas: "Lost my luggage, could not trace it and no compensation."
Desventajas: "Little turbulence but nothing serious"
Ventajas: "Everything Kosher food was excellent"
Ventajas: "Meal service plentiful. They kept the bathrooms very clean"
Desventajas: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Ventajas: "On time."
Desventajas: "Dirty bathrooms, mediocre entertainment."
Ventajas: "Cost effevtive"
Desventajas: "Crew being unkind."
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Desventajas: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."
Ventajas: "Like a third world flight, I could not purchase a wifi. Service is excellent."
Ventajas: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"
Ventajas: "It is ok the flight"
Desventajas: "No comment"
Desventajas: "My luggage was lost"
Ventajas: "Crew on flight were very nice and responding."
Desventajas: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Ventajas: "The service, the comfort, the team was brilliant."
Ventajas: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Desventajas: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."
Ventajas: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"
Ventajas: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."
Ventajas: "Staff were pleasant"
Desventajas: "One segment of my flight did not have the gluten free meal I had requested ahead of time. Super crowded."
Ventajas: "The crew were friendly"
Desventajas: "We were treated poorly at Kigali airport. Airport and Ethiopian Air staff provided horrible service. Completely unacceptable."
Desventajas: "same flight crew"
Ventajas: "The service inside"
Desventajas: "At Addis the waiting room was so crowded and did not understand the announcemnets."
Ventajas: "Clean, new airline. Comfortable"
Desventajas: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."
Ventajas: "On time departure, early arrival - attentive cabin crew, excellent service."
Ventajas: "Gave me emergency seat with more legspace on request"
Desventajas: "Delayed boarding. Long waits. No entertainment"