Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Very friendly and helpful staff.
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10,0
Ventajas: Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!
Desventajas: The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.
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7,6
Ventajas: Staff was friendly. Service was quick.
Desventajas: Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.
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8,8
Ventajas: Very Courteous and friendly
Desventajas: Better selection
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8,8
Ventajas: Great customer service.
Desventajas: Only one agent working and therefore a delay as he left a note that he would return.
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8,4
Ventajas: I only dropped the car off there but the fellow who took the car from me was VERY nice and polite!
Desventajas: all was brief and fine!
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2,0
Didn’t have a car to rent us
Ventajas: The staff at this location were very friendly and delivered on their promise to communicate with us
Desventajas: We made arrangements to rent a mini-van for a day while grandma was in town so that we could all ride comfortably on a 4-hour road trip we had planned with the kids. When we arrived to the Enterprise location at the time of our reservation we were told that they didn’t have any mini-vans available. The offered us a 15-passenger van and offered to cover the fuel expense and called to see if a couple of larger SUVs might be returned on time later that day. After waiting to see if the SUVs might become available, we ultimately had to cancel our reservation because we didn’t feel a 15 passenger van would be any more comfortable to us with multiple car seats. Enterprise should not be allowed to offer rentals cars they don’t actually have. This is a system error that should be rapidly corrected!
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10,0
Enterprise went the extra 850 miles with me.
Ventajas: Not only was Enterprise the most affordable option, their customer service was impeccable and I got upgraded to a convertible! I have been singing your praises to everyone I meet during my trip.
opinión proveniente de
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10,0
Desventajas: Very nice at the pick up counter and at dropoff. Will rent from them agsin.
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10,0
Our experience
Ventajas: Yeah amazing customer service agent upgraded us to a Mustang! Not sure if they were out of it we rented or if he was just being kind but my goodness did we have fun!
Desventajas: Yeah amazing customer service agent upgraded us to a Mustang! Not sure if they were out of it we rented or if he was just being kind but my goodness did we have fun!
opinión proveniente de
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2,0
Dirty car options
Desventajas: Have rented from here many times and its always been decent. This time it was awful. Car optuins were all either sticky, dusty or stained sears. As a business traveller this is unacceptable. The customer service was also lacking tremendously and I refused to proceed with the rental.
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10,0
Ventajas: Excellent customer service!
Desventajas: N/A
opinión proveniente de
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10,0
Ventajas: Very friendly and helpful staff.
opinión proveniente de
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10,0
Ventajas: Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!
Desventajas: The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.
opinión proveniente de
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8,8
Ventajas: Very Courteous and friendly
Desventajas: Better selection
opinión proveniente de
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8,8
Ventajas: Great customer service.
Desventajas: Only one agent working and therefore a delay as he left a note that he would return.
opinión proveniente de
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10,0
Enterprise went the extra 850 miles with me.
Ventajas: Not only was Enterprise the most affordable option, their customer service was impeccable and I got upgraded to a convertible! I have been singing your praises to everyone I meet during my trip.
opinión proveniente de
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10,0
Desventajas: Very nice at the pick up counter and at dropoff. Will rent from them agsin.
opinión proveniente de
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10,0
Our experience
Ventajas: Yeah amazing customer service agent upgraded us to a Mustang! Not sure if they were out of it we rented or if he was just being kind but my goodness did we have fun!
Desventajas: Yeah amazing customer service agent upgraded us to a Mustang! Not sure if they were out of it we rented or if he was just being kind but my goodness did we have fun!
opinión proveniente de
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10,0
Ventajas: Excellent customer service!
Desventajas: N/A
opinión proveniente de
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7,6
Ventajas: Staff was friendly. Service was quick.
Desventajas: Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.
opinión proveniente de
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8,4
Ventajas: I only dropped the car off there but the fellow who took the car from me was VERY nice and polite!
Desventajas: all was brief and fine!
opinión proveniente de
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2,0
Didn’t have a car to rent us
Ventajas: The staff at this location were very friendly and delivered on their promise to communicate with us
Desventajas: We made arrangements to rent a mini-van for a day while grandma was in town so that we could all ride comfortably on a 4-hour road trip we had planned with the kids. When we arrived to the Enterprise location at the time of our reservation we were told that they didn’t have any mini-vans available. The offered us a 15-passenger van and offered to cover the fuel expense and called to see if a couple of larger SUVs might be returned on time later that day. After waiting to see if the SUVs might become available, we ultimately had to cancel our reservation because we didn’t feel a 15 passenger van would be any more comfortable to us with multiple car seats. Enterprise should not be allowed to offer rentals cars they don’t actually have. This is a system error that should be rapidly corrected!
opinión proveniente de
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2,0
Dirty car options
Desventajas: Have rented from here many times and its always been decent. This time it was awful. Car optuins were all either sticky, dusty or stained sears. As a business traveller this is unacceptable. The customer service was also lacking tremendously and I refused to proceed with the rental.
opinión proveniente de
