Starhotels Excelsior

Clean and modern, close to the train station, attentive staff.

Location, price, friendly staff, convenience and comfort. All met our expectations for sure.

The only area for improvement was the quality of food during breakfast. The sausages were rubbery and overall there was a shortage of variety in the breakfast sellections. COnsidering this hotel is in Italy, we had expected a better food experience in the hotel

We were upgraded to junior suite for only 10€ per day and we could check out at 2:30 pm for free. The room was wide, the bed was comfortable, the bathroom was big with a bathtub: having a bath after 25000 steps was fantastic! There were bathrobes and slippers. Breakfast was very good and the staff were very kind and professional. It was just opposite the train station and bus station, only 20 minutes walk to piazza Maggiore. I would recommend this hotel.

The temperature in the room was much too high. It was very hot and it couldn't be controlled. But it improved by opening the window.

The location was great and room was nice.

The shower was small and Reception staff had masks. It was scary since masks are worn if the person is sick or attending to sick people. The evening staff and all other staff did not wear masks.

The Hotel is situated opposite the main train station so not far to go. Our room was huge and well decorated. Reception staff are fantastic let us know what is around us and where best to go and eat. Centre of Bologna just 10 min brisk walk from hotel but take it easy as lots of lovely shops and restaurants on the way down. Bologna is a really beautiful city with lots to do and see, the history and sense of style has made this a great place to stay. After a long day walking around and a good nights sleep the breakfast you get in the hotel is fantastic all fresh and tasty.

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