9hotel Sablon

Comfortable beds

Poor pillows. Very minimal and lacking in style. Nowhere to put anything.

Room was very nice, clean, large and comfortable. WiFi was very good. Breakfast was nice but quite pricey and the breakfast room is definitely too small. The lobby are with free coffee/tea is very large and comfortable. Location of the hotel is also very nice.

Got tricked by lobby staff and I really didn't appreciate that. At check-in time, I asked to have a single invoice with both accommodation and meal expenses (my company's policy) and staff told me they were not able to do it but it would be possible at check-out time. Of course, at check-out time, I was told by another staff that this was only possible to do at check-in time. And check-out staff had the audacity to tell me that it was my fault and I probably have not explained the situation clearly to check-in staff. Not so professional service...

The hotel was modern inside and had a boutique feeling. It was also in a pretty good location as long as you like walking and are comfortable in the dark.

We were given a ground floor room. Our room was at street level and we had windows looking directly into the bathroom. It wasn't really ideal. But the worst part was the constant sound of water which I can only guess, occurred everytime another guest used the bathroom or shower. It was really disturbing and lead to a terrible nights sleep. On top of this the room was next to where guests kept their baggage in-between check out and actually leaving, so it was very noisy. The breakfast was poor and the "make your own" eggs and waffles boarded on an OSH risk. This hotel was not cheap and I have seen other good reviews so my advice is for them to stop letting the ground floor rooms.