Old Cracow Apartments

Location is good, but everything else is terrible, and is a huge risk to book this place.

DON'T GO TO THIS APARTMENT. They lie, they disrespect customers and they are not even able to vacuum under the bed. We found spiders web on every window. There was a lot of mould and dirty, the smell was terrible, one the second night my wife was wake all the time feeling sick because of allergies. We left a note to the hotel and after the early checkout and complain they reach to booking to say that I did a no show and never checked in the hotel. A big lie, this was disrespectful. We have pictures from inside the room, on the door of the hotel and of the hotel, booking has acted and allowed me to do this review.

Location

The most awful case among our trips. You should pay extra 100 zl for the late arrival with the price of the flat in 200zl. If I know it before I never order this flat. You should write this!!! There is no information anywhere. And the worst is that they have cheated us with myth stories. The host has informed us about the extra cost only at the moment of our flight. The host told that he needed to rent the taxi for driving us a key and it costed 100zl. We rented the car and offered to take a key ourself wherever it is, but the host number didn’t answer and a driver told that he has already paid for this service. The phone numbers of the host and a driver differs in one number so it looks like this is one company or one family. They cheated us. The man was all the time at the flat waiting for us. He is not surely a driver and ask money for the service from us. Before he told that he could cancel the order as he was already paid. As the result we are very unsatisfied being cheated and surely unrecommend the flat. Hospitality is 0