Holiday Inn Express Edinburgh - Leith Waterfront

All staff were very helpful and displayed understanding at this time with CV-19 causing so much disruption. Understandably the menus were disrupted to balance and satisfy the few guests at the hotel whilst not wasting food was an achievement.

I left my spectacles in the room on departure and the staff contacted me and posted them on, no hassle couldnt have been more helpful

Nothing

First trip to Edinburgh & we absolutely loved it. Hand sanitizers we’re available too which is a plus in recent circumstances. Reception staff were very friendly and helpful, always smiling upon greeting.

We couldn’t find the stairs so when we asked the cleaners (as they was the only employees available on the floor) they looked at us then walked past us. Also came down for breakfast for there to be none there. When spoke to the lady working she said she couldn’t understand my English. And then we had to wait for fresh food to come out.