Tunel Residence

Great hotel for smokers because everyone smokes so much that the wallpaper and air smell like cigarettes! You can smoke cigars on the restaurant patio even though the smoke blows right into the restaurant - a fantastic smell when you're trying to enjoy your meal.

We stayed at Tunel for 5 nights. Our room was fine for 4 nights w dodgy wifi but then for the last night, they moved us to a disgusting and tiny box of a room where the wifi did not work. The room was dark because 2 of the main light bulbs were out. The floor was severely scratched up, wallpaper peeled, plastic headboard deteriorated onto our faces while we slept! It stank like cigarette smoke. The ceiling in the shower was mouldy and dropped wet chunks on us while we were showering. They skimped on towels. The blinds fell down with a loud thud when we opened the window. When I shared these issues with the front desk she offered a one-time free £3 breakfast. I told her I wanted a new room and she said she had none. I looked online and found that they had THREE available rooms. I asked her why she was being dishonest with me and she said it was because she could get more from a client who booked online.

The location was great. It was clean and fairly new. Most of the staff were friendly and the room was big.

The breakfast was not good. There were 6 different sorts of breakfast dishes; yochurt or rather tasteless pancakes or two little slices or bread with melting cheese or muesli or a very very greasy omlet or a plate with three types of turkish cheese or some other melted cheese roll. You could choose one dish and could not mix. Any additinions had to be paid. We even skipped breakfast, just had the juice and ate our breakfast somewhere else although we booked including the breakfast. Also the rooms were very very warm. The heating system had been changed from "summer to winter" although we had 22 degrees on some days and lots of sun. We were not able to switch the heating off completely and had to sleep with all windows open.

We booked standart room is about 10 m2, bed not for 2 people very small. In suit was everything excelent

Rewiev is for standart room