Americas Best Value Inn & Suites Ft. Collins E at I-25

There was a jacuzzi tub in the room and the jets were very powerful for as old as it is...

I didn't like the attitude from Adrian at the front desk when we were asked for the 3rd time to run our cc... when we were trying to understand what we were signing he asked if there seemed to be a problem... Our room had a break down of the individual cost of items if missing or destroyed (see pictures) (pillows $10.50 fleece blanket $131.91 towel $7.31) but when I called to inform them that our room didn't have a fleece blanket (worried I'd be charged) I was told they dont supply fleece blankets anymore but in a very put out tone of voice was told he possibly could get one...finally getting a blanket on a -2• night... it makes you say uncomfortable when you feel like you can't use anything it fear you'll be charged for it... so then we decided to purchase a few snacks from the lil store handed him a$20 bill and was literally sighed at, because he had to go make change... We stay at at least 4-5 hotels a month and would not recommend this place and will not be a repeat customer...

Best kept facility in the area, but Our room's heat and AC unit was not cooperative and was either extremely hot and stuffy like a sauna or we got too cold. Unfortunately, finding a comfortable medium was ultimately a fail after continuous attempts.

Regaining Access after 10:00 pm was cut off at most doors used earlier and we had to walk extremely long treks to the main entrance several times to get back to our room. In freezing temps my fiance and I got very sick. She spent an evening in ER 2/25/20

Nothing

Never got to stay as I wrote to y'all yesterday! Customer Service classes NEEDED!