San Francisco Plaza Hotel

Location, reception staff is nice and helpful, heard bed

Restaurant wasn't welcoming, when we came ladies showed us that they are not glad to see us, we didn't want to eat there and left, shower, isolation (you can hear everything around - t was very noisy during night)

The woman who managed the hotel kitchen and dining room did a great job. Service was excellent when she was there. The desk clerk did a great job in getting us a van and driver. The maid, Tere, did a great job keeping my room clean.

When the woman in charge of the kitchen/dining room took a day off, the service was really slow. The staff wasn’t ready when the dining room opened at 8:00 for breakfast. I would like to see more vegetarian options in the breakfast buffet like scrambled eggs without ham already mixed in. The breakfast buffet was too meat heavy. The hotel was noisy at night with guests talking late into the night and their voices echoing off the walls. This is fairly common in Mexico and I think it’s just part of the culture. Still it did disturb my sleep.