Hoteles en Playa del Carmen cerca de Playa principal de Playa del Carmen

Ventajas: Beautiful pool spacious rooms very well laid out nice views great location of the center of the city only downside is to many children on this visit

Desventajas: Too many children staying there on this visit

Ventajas: Location was good, being central while not suffering from noise etc. Location on the beach was good as well. Hotel layout however is far from ideal, and not well represented in the photo's etc.

Desventajas: The organization and layout of the hotel has lots to be desired. Having reserved a "swim up room", one would expect that the room is situated on the pool level. This is absolutely not the case, and the swim up rooms are at garden level hidden behind the main building, they have a sort of lap pool which runs along the length of all of them. Obviously all of this is not visible in the photo's. Very disappointing and really not what would be expect for the price of the establishment. Secondly, none of the hotel pools are heated, this makes them basically unusable out of the high season, and the ocean is warmer than the pools. All in all, there must be better options than the Marriot.

Ventajas: desayuno bien

Desventajas: desayuno mejorar

Ventajas: The staff is very nice and helpful!!! They were also very kind and gave us a welcome card and sweets for our aniversary! They also managed a late checkout which made our stay amazing until the last moment!

Desventajas: Some guests left their own belongings on de swimming pool chairs so they will have a nice spot even when they arrive very late... so when I arrived most of the pool were already taken...

Ventajas: Fantastic property & location, the breakfast selection was excellent. Easy check in and check out process too.

Desventajas: Wish the pool was heated It was too cold to go in

Ventajas: Todo

Desventajas: El trato de la recepcionista

Ventajas: Location

Desventajas: Very noisy in the afternoon

Ventajas: The staff were all super friendly, excellent customer service, from the safe guard to the ladies that were cleaning our room. I would definitely recommend to anyone visiting Cancun!

Desventajas: Nothing

Ventajas: Ubicación excelente, personal amabilísimo

Desventajas: Mini club de pago

Ventajas: Staff was amazing and resort was very clean and beautiful

Desventajas: Nothing

Ventajas: En un lugar envidiable , frente al mar, y a 100 metros de la Quinta Avenida, emerge este gigante hotel que cumpe ampliamente con todas las expectativas de su categoría sumada a la cordialidad y atención de todo su personal.. Es la segunda vez que lo visitamos..VOLVEREMOS..!

Ventajas: Rooftop with swimming pool is amazing. The restaurant El Tigre offers delicious meals and cocktails. Marley coffee is also the perfect place with a great coffee and deserts.

Desventajas: There is still a long way to make this hotel a five-star hotel. Hotel staff is not perfectly coordinated as expected, but awaiting tips. Extra fees for "better" breakfast and kitchen accessories, constantly broken elevator and other things only make the overall impression worse.

Desventajas: We booked a suite, including breakfast. When we arrived we realized that our breakfast consisted solely of bread and jam, we had to pay for the "upgrade" of our breakfast. I insisted that we booked a room with breakfast but they did not care. even though I showed the note with our order that we booked the room with breakfast. Too bad that such a hotel used fake marketing. For an upgrade you have to pay about 14 USD each person each day.

Ventajas: excelente servicio y ubicación el personal muy atento las instalaciones muy acogedoras.

Ventajas: Beautiful room overlooking the courtyard. Service was excellent. Location is perfect being a block off the 5th, so it is much quieter for sleeping.

Desventajas: Nothing, all was good.

Ventajas: Best infinity pool I’ve ever been in. The water was perfectly heated to 85-86F. A swimmers paradise! The hours were short though and the spa was not even open as they cut hours drastically because of the virus.

Desventajas: Breakfast should have more healthy food on offer - vegetables.

Ventajas: Muy bien ubicado, moderno, centrico. Cumplió mis expectativas sin duda volvería

Desventajas: todo me gustó

Ventajas: Cómodo, agradable y con buena ubicación

Desventajas: Te informan a la mitad de tu hospedaje que te cobran estacionamiento y el supervisor del turno vespertino con mala actitud en su trato

Ventajas: Nice rooftop pool and restaurant... great location.

Ventajas: Overall it is a nice hotel. The room was clean and just as described on the website. Comfortable bed and nice shower. The hotel is located just 1 street away from the (in)famous 5th avenue. You don't hear the house music in the hotel, but your are close enough to get in the crowd quickly. The beach is close and so are a lot of smaller food stalls and stores, The rooftop pool is a nice place to hang out and get a nice view of the sea and the town.

Desventajas: The staff in the lobby and in the hotel are very kind and helpfull, which makes you stay very comfortable. But the pool staff is a bit stiff and and sometimes uncomfortably courteous,. The should be a bit moore loose to create an atmosphere of fun.

Ventajas: Me encanta este lugar: ¡nuestra octava estancia en diez años!

Desventajas: Realmente no puedo ver cómo se podría mejorar nada. A veces la música de los conciertos de la cercana Mamita es horrible, pero eso no es culpa de Mahekal.

Ventajas: El servicio y la atmósfera eran impecables

Ventajas: Fue una agradable sorpresa, fue una reserva de última hora, así que no hicimos mucho nuevo en este lugar, pero es muy agradable, buena comida, excelente servicio, frente a la playa y a una calle lejos de la avenida 5

Ventajas: Gran ubicación, diseño único, buen restaurante

Desventajas: El suelo estaba sucio, manchas en el edredón, ducha goteando

Ventajas: Las habitaciones están limpias, con buenas instalaciones. No había televisión ni máquina de café, etc. playa, restaurante y spa opciones eran muy buenas. El personal era excelente... y me refiero al otro lado de la mesa. Simplemente increíble.

Desventajas: Las habitaciones, las instalaciones, la ubicación, el personal y la playa solitaria. Me gustó tanto, que ya hemos reservado otro viaje a principios de 2017. La ubicación céntrica para ir a la Playa Del Carmen se agradece.

Ventajas: El personal, la ubicación, los desayunos, porches, relajación, sin duda lo recomiendo!

Desventajas: Duchas de baja presión, ruidoso bar de barrio cada noche con el boom, boom

Ventajas: Great service, good food and nice palapa style bungalows to stay in giving it a good deal of privacy despite the size. The beach and restaurants adjacent to it are beautiful.

Desventajas: Nada.

Ventajas: The service from all staff was exceptional. We travelled during unprecedented times which could have made the holiday more testing for everyone. This was our second time here and the level of care and attention did not disappoint. We have enjoyed every minute of our stay although it was under difficult circumstances. We left with heavy hearts as we do so enjoy this resort. The meals were on point and varied, the service excellent and the rooms well appointed. It was a pleasure to not have a TV in the room as a distraction. I cannot speak too highly of The Mahekal and its staff as it will be our next destination once the situation we find ourselves in has settled down.

Desventajas: I think I have said everything I do like & can't think of anything I don't like. This is a special resort which hopefully will ride the storm...

Ventajas: I don’t have enough words to explain how great is everything in Mahekal! This place exceeded all my expectations and I can assure you that this is not an easy job. The staff is so friendly, that you will remember them forever! The food is great! The room is perfectly clean! Just a step away from 5th ave and right on the beach. Highly recommend to everyone that is looking for a good vacation!

Desventajas: Doesn’t apply, everything was PERFECT

Ventajas: Todo el personal siempre está muy atento y es muy amable. Están disponibles para todo lo que necesites. Siempre tienen una sonrisa y se interesan por tu comodidad. Todo el personal del restaurante Fuego fue increíble! Se aprendieron nuestros nombres e incluso lo que nos gustaba y lo que no nos gustaba comer. Es un hotel muy amplio. Los camastros siempre están disponibles. Las albercas están climatizadas por lo que siempre están perfectas para meterse. Todo está muy limpio. Las camas súper cómodas. La vista al mar es preciosa y la playa está justo enfrente y la línea de playa es perfecta para poderse meter de forma segura.

Desventajas: No se podían separar las cuentas de los restaurantes, por lo que fue un poco complicada realizar los pagos con mi acompañante

Ventajas: El tipo de habitaciones separadas, amplias ; el parque del hotel; los Servicios y sobre todo la amabilidad de todo el personal del hotel

Desventajas: El hotel tiene su playa junto a una playa publica; por lo tanto el ambiente del hotel suele ser un poco ruidoso....se escucha música en diferentes momentos del día, etc

Ventajas: Wonderful staff and equipments

Ventajas: Perfect location. The resort is just beautiful, very tropical. The food was delicious and plenty options.

Desventajas: Paradise

Ventajas: Staff is so nice! Grounds are beautiful, breakfast is awesome - basically best spot in playa. Second time we stayed here and would def come back again!

Desventajas: Honestly, I cant think of anything I would change!

Ventajas: Lovely and beautifully manicured landscape. Love the palapa style rooms with private balconies. The hamacas are a welcome touch! All the staff, regardless of their job, are very friendly, accommodating and courteous. The variety of food options and on-site restaurants was amazing. Enjoyed the feeling of being away from everything and at the same time so close to Playa's main street. Will definitely return again early in 2021.

Desventajas: That we only spent one week! Should have been longer!

Ventajas: The place is beutiful the food is good

Desventajas: The service - they are asking for tips all the time and if you will not give them they will stop serving you.

Ventajas: Great location very helpful staff beautiful hotel

Desventajas: Tried to charge us for a lot of incremental things, better room, additional guests in the room. We booked a boat through the concierge and they messed up all the information including the pick up time etc and then were not helpful at all

Desventajas: Escalones en la piscina

Ventajas: Todo estaba muy bien!

Desventajas: Acceso a la playa se podría mejorar

Ventajas: En general estaba limpio y el alcohol era de buena calidad.

Desventajas: No hay playa, el servicio es malo, el complejo huele mal y la comida no es muy buena

Ventajas: Ubicación - cerca del centro de Carmen. Piscina Algunas personal

Desventajas: Las habitaciones estándar son armarios La comida no era impresionante y repetitiva Estantería baja alcohol Por el precio que tenía mucho mejor

Ventajas: Excelente ubicación, el personal muy amable, buenas instalaciones, comida de calidad y variada. 100% recomendable.

Desventajas: Todo estuvo muy bien.

Desventajas: Food...same every day for one week...

Ventajas: Very nice rooms especially if you choose a Suite on the beach

Ventajas: La ubicación.

Desventajas: La playa un poco chica

Ventajas: Panama Jack is located next to Avenida Quinta. That offers a lot of options for food and entertainment, depending on what you prefer. Breakfast was ok and the staff was polite.

Desventajas: The location is also a drawback, as it is extremely loud. The hotel offers all day animation by the pool, with very loud music and entertainment until late in the night. Guests can also be extremely loud, not to mention all the noise produced by the ventilation and air conditioning systems throughout the hotel. Overall, I would say that this is not an establishment for anyone who wishes to relax and if you do choose it, I would advise on a room as far away from the pool as possible. Another disadvantage of the hotel is the fact that the beach in front of it, however idyllic, is simply not accessible because of rock formations, therefore you need to walk away from this hotel in order to swim, foregoing all your "all inclusive" privileges... Unless you are the type of traveller who travels to Mexico in order to stay by the pool all day, not minding all the noise from the hotel animateurs and the screaming kids...

Ventajas: All aspects were excellent. Definately going back

Ventajas: They appeared to clean a lot. The bed was comfortable and the staff was always pleasant. Close to shopping.

Desventajas: Plenty of food, however none of it had any flavor, Italian restaurant was gross, couldn't even finish the dish. The Brazilian Meat restaurant was lame, hardly any meat worth waiting for. Took forever for the waiter to come to the table with each meat option (there were 6). Buffet was ok for breakfast but tiring after 2 days and it's your only choice besides room service which is slow so everything is going to be lukewarm. Nearly everything at the buffet was lukewarm and I worried about bacteria due to improper food temps, some was soggy. Jax 24 was not memorable nor was the sushi restaurant which took forever to get food. There is no alcohol in the room, only beer (Sol) is available, room service only brings 2 beers at a time. Pool service was sketchy until we tipped generously, then they paid attention to us, no food is offered, in fact, the waiters don't offer any food, unlike what we had in other all inclusive places. The only beer choice is Dos XX, at any bar, no top shelf alcohol available. Hot water was an issue, took forever for the shower to warm up - about 20 minutes, seriously. No water bottles anywhere except your room. Did not refill refrigerator until we asked. No conditioner for hair. The shows were lame, except the Disney tribute and the rock and roll show however even though people were up and dancing the music stopped. It would have been nice to even have canned music to keep the customers engaged. Else everyone just headed to a bar to drink out of boredom after the shows. There really is no 'adult' pool.

Ventajas: Atencion al cliente

Desventajas: Playa y comida muy repetitiva

Ventajas: Las instalaciones bastante bien

Desventajas: La playa es rocosa, no te puede bañar

Ventajas: Very clean hotel and room, comfortable kingsize bed, nice staff and very good food. Love the coffee bar and sushi bar.

Desventajas: To noisy at the pool, couldn’t relax because of the zumba and another activities

Ventajas: Comida limpieza personal ubicación... absolutamente todo!!

Desventajas: Absolutamente nada

Ventajas: Es la segunda vez que me alojo en Aventura Mexicana. Y la experiencia sigue siendo muy buena. Solamente hay una diferencia en la modalidad del desayuno. Todo el hotel es muy agradable para quienes nos gusta este tipo de distribución de las habitaciones, donde las mismas rodean a piscinas y espacios verdes, creados con distintas clases de palmeras, jardines y enredaderas llenas de flores, para definir de esta manera su estilo colonial. Las habitaciones son placenteras y muy espaciosas. La ubicación del hotel a 50 metros de la 5ta. avenida lo posiciona en el downtown de Playa del Carmen pero fuera del bullicio del mismo.

Desventajas: El cambio de la modalidad del desayuno.

Ventajas: Very nice garden and good location.

Desventajas: Breakfast was very poor, only fruits and pastries. Staff could be friendly.

Ventajas: Excelente la atención, Luis super amable nos dió respuesta a todas nuestras preguntas. El personal atento. Las instalaciones son muy cómodas y la ubicación perfecta.

Desventajas: El desayuno bien pero podría mejorar, las tostadoras no funcionaban bien, con una mínima inversión se podrían ahorrar un comentario negativo. No pude conseguir agua caliente para el mate, siempre me mandaban al dispenser, esa agua caliente no sirve para el mate. Quizás se podrían colocar pavas eléctricas en el comedor.

Ventajas: Muy amable el personal y la ubicación perfecta

Desventajas: El desayuno es muy pobre y el wifi es pésimo

Ventajas: Piscina y amabilidad de los trabajadores

Desventajas: Nada

Ventajas: Todo, es un hotel con un encanto especial. El paisajismo, lo cuidado de cada detalle, la tranquilidad y la ubicación, la atención del personal. Lo recomiendo 100%.

Desventajas: No hay nada que no me hubiera gustado.

Ventajas: Great location, very clean and affordable

Desventajas: Although the have a restaurant on site, only a minimal breakfast is offered, with no additional menus during the day/eve.

Ventajas: La ubicación

Desventajas: Sólo un detalle, ofrecen una habitación para 5 personas pero colocan un futón y era muy duro para usarlo.

Ventajas: Friendly personal The gorgeous inner yard layout of the hotel Has massage and yoga classes Location is amazing: almost on 5th Avenue yet it's pretty quiet at night Continental breakfast was nice: yogurt, cereals, a nice variety of pastries, toasts, fruits, and fruit chunks, tea/coffee/milk/juice

Desventajas: In our room air conditioner constantly was breaking and ruined at least a couple of our nights, I think it was properly fixed only 3rd time and still was making crankling noises sometimes. WiFi was quite weak and unstable in our room and we couldn't watch even 480p videos, though near the pool it was occasionally pretty good

Ventajas: Una muy buena ubicación

Desventajas: Personal poco atento, pésima señal de wifi , desayunos muy limitados y área de piscina para niños muy pequeña.

Ventajas: Estaba bien ubicado a pasos de la Quinta Avenida.

Desventajas: El desayuno muy básico solo dan café té y tostadas. La comunicación con nosotros fue mala nosotros llegamos en carro alquilado y no nos dijeron que al estacionarse fuera del hotel había que pagar parkimetro lo cual nos conllevó a una multa con el municipio de Playa del Carmen, había un señor de bigote en la recepción que no recibimos la ayuda adecuada al momento de decirle que nos pusieron la multa. Por lo demás un hotel normal solo para dormir.

Ventajas: La ubicación cerca de la 5ta avenida es muy buena

Desventajas: Los desayunos y el personal