DoubleTree by Hilton Cape Cod - Hyannis

Location

Shower faucet and glass door positions - impossible to turn on water without shower wetting your hair/body or scalding yourself. By the time water is too hot you risk scalding trying to adjust temp; this is a risk to patrons, esthetics over safety.

The staff was accommodating. They easily upgraded our room when we asked for a king room with a soaking tub.

The rooms were dark, cramped, and outdated. Breakfast was not included. Came for a date night and during Covid times, would have preferred to stay on grounds but there was not much to do on grounds.

Hotel was filthy, staff was rude, didn’t have the room that was promised, put us in a room the size of a closet next to check in desk, was so loud, ac made loud, high pitched noise all day and night. Worst hote I have ever stayed at.