The Bridge House

Convenient location for London and Heathrow.

It was a 15 minute walk to the Osterley tube station, not 10 minutes as advertised. The duvet covers had clearly not been washed, they had stains on them as well as the sheets. The beds were old, saggy and uncomfortable. The fridge was full of mold, the room smelled like mildew, there was no hot water in the shower, the dishes in the kitchen weren't clean, the bath towells were rough, torn, and stained. The reception desk was a bedroom and when I needed something I had to knock on his door and walk in and talk to him while he lay in bed. Very unprofessional.

The room was very comfortable + very good value for money.

The staff were excellent and the location was quite .

The room was adequate but small .

The room smelled really damp. There was no towel rail. There is very little parking outside (only space for 3 cars) and so I had to park further along the road (not many places to do so) and walk back. I came back relatively late (around midnight) but only the light in the entrance hall was left on so I had to find my way through the kitchen, down a flight of stairs and along a corridor to my room in the pitch dark, and this happened both nights that I was there.

Quiet and easy access to public transport

Our room was fantastic for a family of four, but needed a dehumidifier, as it was damp, especially in morning, and mould behind the headboard