Kyoto Hotel Okura

We had a spacious room with a very comfortable bed. The Cafe in the lobby served a delicious Green Tea Puff Pastry There is a beautiful view of Kyoto from the Restaurant on the top floor. The breakfast/brunch was amazing.

The Hotel is located close to Downtown Kyoto and Pontocho street and we got the top floor room which faced the river and had a beautiful view of the city The staff were very helpful and kind especially the concierge who helped us with taxi bookings and guided us to places to see

Nothing that I can recall

We spent two periods at the Hotel Okura, a week at the beginning of our Japan trip and then another five nights at the end. For us (my wife and I), it turned out to be the perfect choice of hotel for a number of reasons. We were in two different rooms for our two stays, firstly a room on the seventh floor and then subsequently a room on the eleventh floor. Both rooms were excellent with wonderful views out in the direction of the Kamo River. The location of the hotel is excellent, being near to the Kawaramachi-dori shopping area where there are many excellent stores and restaurants. It is also just a short walk from Pontocho-dori which may seem dull during the day but comes alive at night, when it is wonderful experience just to walk along and enjoy the lights. Again, the hotel is just a 10-15 minute walk to Gion which is totally magical, particularly in the evening and at night. (And, yes, we did see real geisha/maiko both in Gion and on the Pontocho-dori). Finally, I should add that the hotel buffet breakfast (included in the cost of the room for us) was outstanding, being a wide mixture of delicious Japanese, Chinese and Western foods.

The windows in the bedroom could not be opened. It would have been nice to have let in some nice fresh air. Other than that, everything was excellent.

Property was very clean, and everything looked new and well kept. Staff was welcoming, polite and really helpful. Great location too! Will come back to hotel when in Kyoto again!

Nothing.

Excellent hotel in a great location. Would definitely stay here again!