Ryokan Sawaya Honten

Really helpful to have an English speaker at the front desk that could help with all my logistics questions.

There were no issues I’d stay here again

The staff is really nice and the room is cleaned daily. Also every day you'd get fresh yukata and towels.

Our last night we had quite loud room neighbours (and the walls are really thin) that woke us up very early with music and laughter. The futons are a bit thin and hard to sleep on for people with big hip bones..

The rooms were very big. The people of the staff were extremely nice. The place was quiet and relaxing. The beds were on the ground, but that's traditional. I have back issues, but was able to sleep well and comfortably!

I wasn't too big of a fan of the breakfast. It was traditionally Japanese, but I think it wasn't for me. It was very cute and looked lovely though. I recommend doing it still for the experience. I heard there was supposed to be a little fish with the traditional breakfast but that wasn't the case. It was all fine, but expected something different. Would recommend doing it once, but wouldn't recommend doing it for every morning.

Staff very attentive, not huge amount of English, but very welcoming. Room large and with a flask of hot water provided for tea any time. Public bath was delightful. A good introduction to traditional Japanese hotels, with an explanation book in English to ensure you don’t accidentally cause offence. Mobile device provided in the room which could be used as a hotspot outside the hotel for 300¥ for 24hrs