Bedford

Location and stuff at the reception desk. Free luggage storage for early check-iners. Smoked fish in "English breakfast". 1 pound per day storage of your luggage AFTER check out. That was also convenient. However, expect to pay cash. Would I go back to this hotel? Very unlikely.

Size of the rooms is very small. Yes, I am a spoiled American. Metal keys for rooms with huge metal sticks attached to them (so, you will not take it with you) - that was weird in 21st century. What I really did not like is the stuff in the breakfast area. The guys are from Middle East, not too adapted to the level of service in the Western world. Very rude. In the first day, I was seated at some table. I already got some food and then I was asked to move to another table, because my table was reserved. That did not feel very good. Also, who knew that there is a difference between "English breakfast" and "Continental breakfast"? Moreover, I supposed to read the list of items, which are attributed to each type of a breakfast and then go and pick those items. Really? I don't know who came up with that idea, but it's completely stupid from customer's satisfaction standpoint. By the way, "continental breakfast" includes only cereal and toasts with juice. That's it. If you take eggs and sausages, you supposed to pay extra, because they are part of "English breakfast".