Intercontinental Hotels Los Angeles Downtown

If you don’t mind driving to the location and find out the entrance is in some unknown location without any signs, and after wondering around for 1/2 an hour to finally pull in to the parking and thinking this is it, you are wrong. Once parked and went inside the lobby, I found out the actual hotel lobby is on the 70th floor. After finding the elevator,finally I arrive at the checking desk to find a huge line with only 2 desks helping guests while the desk for the members is wide open, but refusing to help none-member guests. So, this gets even better, after nearly another 30 minutes. I finally Check In, and find out I must use a different elevator to get to my room on 56th floor. To check out and get into my car, I had to once again get into an elevator to go back to 70th floor, switch into another elevator with a line expending at least 30 feet, and after finally thinking it’s over, I find out I have to take another elevator on the 1st floor to go and get my car on P1 level and not where I first valet parked my car. The rooms are modern and for a suite, it was even missing the robes, and the room was very hot when I first arrived. I rather pay a bit more and stay at a place where it feels like a hotel and not a shared hi-rise mixed used hotel where the entire place isn’t a hotel and is being shared with office spaces or other mixed use. It didn’t feel like a hotel. The staff were friendly and even they felt the situation is awkward. Everyone inside the elevator were laughing or joking to show how frustrated they were about the whole situation and how inconvenient it was. If you are planning to drive there, don’t. Take an Uber and save $50.00 on parking and getting lost for 1/2 an hour with no signs telling you where to go. The only good thing is the view, but you get that at Ritz and the Marriott with better service and amenities.