Sofitel Los Angeles at Beverly Hills

Sofitel decepciona

Muy buena ubicación, buna onda.

Una habitación muy pequeña. El servicio es malo y el aire acondicionado estaba roto. La ducha era peor que en un holiday inn. Todo estaba roto, sucio y parecía que a nadie le importaba. Para ser un hotel de lujo, es decepcionante.

The location and the services/attentiveness of the staff. The bell boy who helped us during our check-in was excellent. Tops for customer services. The waitress at the restaurant was very attentive too.

No self-parking. Parking was very expensive.

We like the cleanliness. And the view from the big windows of the hotel

We have a very bad experience in this hotel because this hotel is not suitable for families with children at all. In such a big hotel they didn't make any place for families to just drink a cup of coffee. Even we couldn't sit in the lobby because there is only two seats next to each other in the lobby. Every night they are making party next to the lobby with extremely very high voice which is extremely annoying for the guests who doesn't like praties. And all drunk people are walking thru the lobby that scared us which is something I neve want our children to see.

We like the cleanliness of the hotel and the view from the big windows is very good.

We have a very bad experience in this hotel because this hotel is not suitable for families with children at all. In such a big hotel they didn't make any place for families to just drink a cup of coffee. Even we couldn't sit in the lobby because there is only two seats next to each other in the lobby. Every night they are making party next to the lobby with extremely very high voice which is extremely annoying for the guests who doesn't like praties. And all drunk people are walking thru the lobby that scared us which is something I neve want our children to see.

We like the rooms and the cleaning of the hotel and the view from the big windows.

We have a very bad experience in this hotel because this hotel is not suitable for families with children at all. In such a big hotel they didn't make any place for families to just drink a cup of coffee. Even we couldn't sit in the lobby because there is only two seats next to each other in the lobby. Every night they are making party next to the lobby with extremely very high voice which is extremely annoying for the guests who doesn't like praties. And all drunk people are walking thru the lobby that scared us which is something I neve want our children to see.

Ubicación e instalaciones.

La habitacion que yo usè da la sensacion de estar en la propia casa.La atenciòn del personal es muy buena

La picina no tiene el espacio suficiente para la cantidad de clientes que recibe el hotel