Holiday Inn Hotel & Suites Madison West

The rooms were very clean and comfortable, and even though it was a very busy weekend at the hotel, our room was really pretty quiet, for all the activity going on.... the pool area was really clean and very relaxing.

We specifically requested adjoining rooms, and were told to arrive early to have a better chance at getting them, so I arrived a few minutes after 3:00, and was assured that we did indeed have them, and when we settled into our room, it was an adjoining one...when our friends arrived a few minutes later, at first they were told that their room would be joining ours, then they were told that it was not possible, and were given a room on a completely different floor...this was very very disappointing, as we had all changed plans specifically to arrive early to insure this, and had both been told it was possible....and we had all extended our stay because of it! and to top it all off, we never had anyone in the room next to ours with the adjoining door!!