Auckland Airport Lodge

Not value for money !

The room was spotlessly clean. The cleaning staff were very friendly

The reception staff need to be really re-trained. It was the most peculiar situation I have come across. The bus person is also the receptionist. So you call for the bus and the receptionist has to drop everything and run to the bus and pick you up. I arrived at 9 at night the person had no interpersonal skills whatever. Next morning same thing, the receptionist had to drop everything to run to the airport with people so that people who had questions lining up at the desk had to wait for him to return from his trip... very odd. They are out to make money without the warm friendliness of the NZ people. A bit hard to take just of the flight from Australia. Out in the sticks no place to by any food at all..