Lombok Raya Hotel

Staff are friendly. Pool area is nice. Very central to markets.

We booked a triple room for a family of four. When we checked in we were shown a room with only 1 bed. Then left in the hallway to wait 15 minutes. Then shown another room with one bed and unserviced! Then we were told to go all the way back to reception where we were offered no help until I threatened to leave! Then finally shown to yet another room with 1 bed and told another would be brought soon. It never came! When we returned from dinner at 9.30pm it still hadn't arrived! We complained again and finally got our extra bed at 10pm! On top of that a huge mosque next door WILL wake you at 5am! Don't stay here if you are a westoner.

Bed was comfy. Shower was spacious. Curtains were good. Room service was good. Garden's and pool were absolutely beautiful! Gym was really good.

People in room next door had tv up loud and i couldnt sleep. Mosques next door really loud 5 times plus a day it goes off. Toilet water sprayer was leaking water. Kettle in the room was filthy with calcium/lime build up in it, smelt. Tea cups dirty/stained brown. Pillows were nice but really fat so woke with sore neck. Massage spa wasnt good, young girl clearly not trained. Buffet was okay but could have had some western options. No bar by the pool, no alcohol