Mercure Hotel Düsseldorf-Neuss

The hotel is easy to be reached from the motorway.In general the staff was very kind and both breakfast and diner were excellent.

Have stayed for 4 nights and upon arrival noticed that the room was not vauum cleaned (remains on the floor...). It took 2 x complaining before action was taken by the hotel staff.

La tranquilidad del hotel y de la zona en la que estaba el hotel

No

comfort and the value for money

no

Spacious room where one can open the windows. Newly redecorated reception area. Sufficient free outside parking. Easy and short access from the motorway.

Very dirty and old carpet in the room and corridor, even with holes in the carpet of the staircase. Walls in the corridor and staircase need urgently repainting. Curtains in the bedroom need to be cleaned urgently. Bed is ok for a single person, but definitely too small for a double (queen size ? I doubt it). You can hear some noise from the motorway.

La tranquilidad

Esta lejos de la feria de Dusseldorf

For me, it was a convenient location.

I was told the hotel resaurant was closed (it was only 20:00) and that the same food was available in the bar. This was true, but the bar was full of smoke. I ate quickly and left - so the hotel lost money as I would have spent more in the restautant.

yes the meals were enjoyable

it is a good distance from the centre of dusseldorf