Parkway Hotel & Spa

Restricted bar menu but food good. Nice open log fire. Pool and leisure facilities very good.

Very nice pool and spa area. Restaurant offers value for money. Spacious reception area where you can spend a rainy morning with the kids and play a boardgame. However, focus of the hotel rests with pensioners - not with families.

The music in the restaurant was a bit outdated. Facilities (lounge, rooms) are a bit dated.

The rooms are nicely appointed, easy parking, a decent breakfast and use of the pool/sauna/etc facilities

Price of drinks, not much a facility for smokers, poor booking process and staff that had no authority or access to it.

Swimming poole and staff at the leisure dept. Was brilliant.

When checked in I was asked if I wanted a newspaper. I said Sunday Times but never received it. We hadd breakfast room service and it is the first time that I have been charged £5 for this service. My daugther was given a very poor bed and I complained. The duty manager was useless and I had to almost beg for a replacement. This was sort of ok but very thin mattress. The pillows were also poor. Also, it was very noisy during the night a couple of times with poeple chatting and laughing outside our room.

Clean and tidy

Food service stopped at 10pm, and only sandwiches until 10.30pm!