Sochi Hotel

Room itself is comfortable, well equipped. Location is fantastic, in a little alley just off Tran Phu Street. Staff were overall very friendly, restaurant staff were also very kind and allowed me to borrow a bowl, even offered utensils. The lady at the reception at my checkout was also very friendly, assisted me with my luggage down the stairs.

No ramp at entrance or assistance to carry luggage on arrival. Breakfast starts at 6:00 however when I arrived at 6:00 it was half ready, quite disappointing as I had an early flight. Everytime I called to ask for extra water, even on days where I did not request for room cleaning I was told that I would be charged. Pretty obscene to charge for water when you don't offer filtered water and even though they have a water dispenser in the lobby, it is only reserved for staff. Left my room on do not disturb on a few occasions and was still pestered by housekeeping staff for cleaning. What's the point of having DND if you're just going to be disturbed? HSK staff who came to clean my room did not know how to refill the toilet paper in the dispenser, they just left it on top of the towels, I suppose it's the guest's job to refill it themselves? Bed is squeaky and makes noise when you toss and turn. Asked reception staff about airport bus and they said it was very far away, suggested taxi only for me to discover that they have an airport bus stop just at 96A, the hotel is located at 96B. Misleading information. Gentleman who took my payment at reception did not understand the concept of providing a receipt. Had to explain this to him before he finally agreed to give me a copy. HSK lady in the lobby gave me uncomfortable looks and made rude remarks about the bowl I was holding, in Vietnamese, little did she know I was ready to personally return it to the restaurant.

Close to the beach

Dirty , smell fungus along the corridor to the room