Hotel Vinache

Servicio de atención al cliente extremadamente pobre. Era difícil ponerse en contacto con el gerente. Al registrarnos no pude entrar en el hotel. No hay ni una persona en el sitio, tuve que esperar hasta que alguien con llave nos abriera. Esperé. Fueron groseros. El servicio de limpieza También era grosero. No se lo recomendaría a nadie. Tenía ganas de irme ya.

El peor hotel del mundo

Mi habitación no estaba lista hasta las 11:00 de la noche Una persona del personal de limpieza El hotel no está aún acabado ¿Por qué abren el negocio?

Me gusta la ubicación, que estaba justo en el canal. Había seguridad que era muy bueno, pero eso es todo. La habitación era muy bonita

La ubicación era agradable y conveniente, pero el hotel no estaba realmente abierto para Mardi Gras. Después de esperar un par de horas no nos dieron la habitación que habíamos reservado

nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,

everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.

Horrible Mardi Gras Experience

The location was nice and convenient but the hotel was still not really to open for Mardi Gras.

The management was horrible, refused to come to the front desk and talk with customers. -10/10 service