Hotel Neuschloss Otaru

“Location, view (especially from the bath), staff, wonderful meals, great service, shuttle service is needed and provided. Coffee and hot chocolate with snacks available. Great bathroom.”

“Set in a beautiful ocean side, grand decoration, exceptional services from staff. We had a ocean view room, it was absolutely incredible. The decoration in our rooms was grand, like some posh families in the victorian times. The ocean view was absolutely spectacular, not to mention the private bath. Staff was attentive and polite, really second to none, only in Japan. Transportation is good, but you do need to plan ahead booking the shuttle from the station to the hotel.”

“Ocean view room. Amazing vantage point for ocean & distant mountains. Could see birds & possibly sea lions, needed binoculars. Enjoyable set dinner & breakfast. Excellent service. Nice public bathing as well as private bath in room. Was able to open the bath sliding window once the snow outside was loosened with warmth from inside. Music & lights controlled from massive over king size bed. Hotel is aged (outdoors) Indoors would have been very lux in its day, still a great experience.”

“Complimentary transportation from the Station to hotel and vice versa.”

“The room are a Bit old, but everything is working and clean. The 5 course french dinner which is optional did Wow us with excellent waiters and tasty food. Best of all were the private onsen overlooking the liighthouse n the sea Llml”