Valentín Reina Paguera Hotel - Adults Only

My experience ended to be more didn’t like than liked !!! The staff at reception were friendly and helpful . ( with exceptions later ). The restaurant manager friendly. But cleaners were not so friendly and abrupt towards me . I did like the facilities. ( Although didn’t use pool because of virus ) The comfort of the bed . room comfort was good and also clean. ( with exceptions explained below ) with a gesture of fruit and drink on arrival was nice . the food was good only if you arrive first . If not the food is dry and at breakfast hash browns burnt each day .

I am annoyed that I paid to visit a hotel in Spain and to improve my Spanish and after few days noticed the Hotel Mainly caterers for German residents . It ended that I was mostly ignored. residents couldn’t or wouldn’t correspond at all with me . I ended up trying learning basic German but still didn’t work. Made my seven days miserable. No disrespect to other Nationals but If I knew that I would not have booked. If I wanted to be with German Nationals I would have gone to Germany. The hotel also provides snacks. Pizza etc right next to me by the pool . I was the only English person by the pool. I asked was this part of half board . and do I need to pay extra for this food as I was a bit hungry. He said it’s not for you it’s only for the German groups . That Made me feel totally unwelcome. The hotel advised on description before purchase that it had satellite and cable tv . It did but only for German Nationals. It had in the room stated it had 3 English Channels .two were stock markets which no good to anyone. and channel 26 BBC world which was blank? I asked at reception could they fix the one English Channel for me . They said ok . When I arrived at my room it had been fixed to come on , not to English but to wait for it . Yes that’s right .German.? Just totally messing me about. Three nights of my stay was uncomfortable as could not sleep due to wind at the highest room on the roof 11 th floor . So had to sleep in the day instead. the balcony door was rattling loose . ( They fixed following day ) But the very loud banging noise from their signage I was still disturbed for three nights. As if building was going to fall down any minute. I asked could they change rooms. They offered one room 209 lower down at rear of hotel . which looked was worse than the one I had . And no sea view . So decided to keep trying at my own room maybe winds and noise would eventually calm down.