Hsm Madrigal

Pretty little -- it's located somewhat at the end of the resort so it's more quiet. Large balcony.

Not clean; ants in our room (which was on the 6th floor, so i guess ants everywhere). When we checked in, the room was not clean -- sand and hairs on the floor, blankets looked used and unfolded in the closet, dust in the closet. We were not offered another room, instead the original room was very superficially cleaned, and the cleaning lady was very discontent. Staff was unfriendly (maybe because we didn't speak German?). We were told dinner was between 18:30 -- 21:30. However if we went to dinner after 20:30, very few tables would be available, because staff would have already started to prepare the rest of them for the breakfast next morning. No minibar, safe didn't work. Hotel is old so the doors make a lot of noise when closed.

La atencion del servicio tanto del comedor como de la limpieza.La tranquilidad y respeto de los horarios de descanso(fiestas y demás...)en general ha sido una estancia muy satisfactoria...seguro que repetimos.

Los accesos a los ascensores y salidas(tenemos un bebé).Que pintasen el acceso a la entrada de recepción en plena temporada y funcionamiento(olía una peste tremenda a pintura,duró unos dos días el olor.Algunas paredes estaban con el yeso caido,en la habitación el bidé perdía agua y el aire acondicionado condensaba un poco(goteo en el suelo).Creo que disponen de un hotel muy bonito y esto se debería de evitar ya que para el mantenimiento hay unas fechas propias para poder realizarlo sin tener que molestar a los clientes(cuando el hotel está cerrado).Estos comentarios sólo son unas sugerencias y no quejas,gracias.