Welcome Bed And Breakfast

I chose this hotel based on its advertisement and charm. Unfortunately I was deceived. There is no home made breakfast or cappuccino as listed and the owner/ manager is never around. When I asked the help that offered only cornflakes is this a regular problem she said yes. Every week she has customers upset with what is advertised and what is provided. I emailed the owner/manager to address my concerns and got zero response (sent over a month ago). Other concerns: broken leaky shower, 1 floor towel for 2 people to use as a bath towel. Broken traps in the bedroom that you will find as you stay. Laundry of the hotel hanging outside your door. Poor décor, freezing temperature setting and absence of the management to raise any concerns. More than anything I am disappointed because of how great the advertisement sounded and the lack of care the owner has for her patrons.