Hilton Garden Inn San Antonio Downtown

It was not too far of a walk to get to the Riverwalk.

We went for our 10th anniversary, and was disappointed. Everything was closed at the hotel. Only 6 employees were there. The breakfast was not available, hotel restaurant was closed, and hotel bar were closed. The concierge said that it was due to just reopening from Covid-19. There was dust all over the room and the toilet took a while to flush because of the corrosion. The maintenance personnel did come up to check it, and told us it was probably like that from sitting so long without use. They charge a $100 incidental fee to your card which we may/may not get refunded on top of all of the state, city, hotel, etc taxes that are not shared when booking. Parking was $35 a night only through valet. When coming back at night, it took 20 minutes to find someone to valet our car again. The pool on the roof was very small and they only allowed 6 people to be up there at a time. Because of the majority of the attractions around the hotel were closed due to Covid-19 and potential riots, it would have been nice for the hotel to offer more amenities. I felt like we completely overpaid for what we received.

Valet

Bad hotel service, noise, no good sound proofing of rooms from outside Could not sleep. It was so bad that our family left after the first night and it was a two night stay. service was unwilling to work with us to make our stay better...

Great Location.

Rooms are very small, housekeeping missed our room one one of the days . Blinds were broken had to call twice to get them fixed properly. Staff was overly helpful.

La ubicación y las habitaciones muy bien.

El valet parking daño severamente mi vehículo, y estoy a la espera que se hagan responsables del golpe , fue el mio y otro de un familiar