Holiday Inn Express Singapore Serangoon

Indian breakfast is not to my liking. Certain Indian guest were noise maker, at times they bang on the door even during midnight.

none at all. .

we have to wait for almost an hour to get our assigned room, the fact that i booked early and paid in advance...they should have prepared our room. we arrived 3:30pm and the staff assigned at the reception said that they are still cleaning or fixing our room... what kind of hotel is this..

Large and comfortable family room.

Breakfast facilities poor, too busy and if you arrived closer to 10.00, very little choice of food left.

Daily trash not taken out -- hk staff not too attentive to details; only one lift or elevator, being used both by guests and hotel staff, therefore, lots of waiting time; no cabinet for clothing storage; towels seem to be on limited stock, have had to request for face towels which were not set-up; room clean-up done only after 2-3 pm, very inconvenient for guests like me who likes rooms to be cleaned-up early; mini-bar fridge acting up