|Distancia al centro||15,1 km|
|Valoración de la ubicación||9,1|
valoración de viajeros
época del año
Tipo de viajero
Ver opiniones que mencionan
The hotel was beautifully AC'd and the front desk staff was super professional and patient working with us through the booking.com issues.
The hotel was great, what wasn't great was that booking.com actually didn't manage to book us a spot there although we were "confirmed" there (we could still login and see that our booking was confirmed) there wasn't any booking (the front desk bent over backward to try to locate the booking and we spent 2 hours on the phone with booking.com but they insisted they "couldn't contact the hotel directly" due to "limits in the type of booking") We were severely disappointed after nearly a decade of using booking.com how awful the service was. We even tried for last 30 minute to get the service lady (Gene, whose supervisor was Lauel) to give us her supervisor but she came back from 10minute "wait, I'll get him" intervals to say "Sorry you can't talk to him" and repeated this cycles thrice to our incredible frustration. They refused to even cancel it so that we could make another booking. This was a horrible experience, and much kudos to the hotel for giving us a discount on a more expensive room after the 2 grueling hours, but booking.com's lack of ownership over the issue and blatantly evading our attempts to escalate was terrible.
Room, location and breakfast
Staff was almost rude and unhelpful. No one spoke a little English.
The meal at the restaurant was one of the best we had in 3 weeks in China.
No wifi access without having a Chinese phone number. Listed facilities included a bar, there wasn't one. The hotel was fine, but for the price, expectations are for something more special.
LOCATION AT AIRPORT . Only good things , price are expensive, staff poor englihs, food not too good.
the breakfast is good.
the towels in the toilet are not clean. I don't think they gave us clean towels. the beds are uncomfortable.
Acerca del hotel
basado en 525 opiniones
- Servicio amable
- Llegar al aeropuerto era fácil
- Servicio profesional
- Bienvenida magnífica
Las políticas pueden variar según el tipo de habitación y proveedor.
Preguntas frecuentes al reservar en Urumqi Tianyuan Hotel
¿Dónde se encuentra Urumqi Tianyuan Hotel?
Urumqi Tianyuan Hotel está situado en 1341 Yingbin Road (Yingbin Lu) en Xinshi, a 15,1 km del centro de Ürümqi. Xinjiang Uygur Autonomous Region Museum es el punto de interés más cercano a Urumqi Tianyuan Hotel.
¿Urumqi Tianyuan Hotel ofrece wifi gratis?
Sí, Urumqi Tianyuan Hotel ofrece wifi gratis.
¿Urumqi Tianyuan Hotel ofrece estacionamiento gratis?
Sí, Urumqi Tianyuan Hotel ofrece estacionamiento gratis.
¿Urumqi Tianyuan Hotel ofrece traslado gratis del/al aeropuerto?
Sí, Urumqi Tianyuan Hotel ofrece traslado gratis del/al aeropuerto.
¿A qué distancia está Urumqi Tianyuan Hotel del aeropuerto?
Urumqi Tianyuan Hotel está a 0,6 km de Urumqi.
¿Urumqi Tianyuan Hotel tiene piscina?
No, Urumqi Tianyuan Hotel no cuenta con piscina.
Sitios de interés populares
- Xinjiang Uygur Autonomous Region Museum 12,6 km
- Yamalike Mountain Tourist Scenic Area 14,4 km
- Hongshan Park 14,5 km
- Urumqi Railway Station 16,1 km
- Former Site of Anti-Japanese Volunteer and Left West Route Army 16,6 km
- Europe and Asia to the WTO Mall 16,7 km