Schloss Hotel Wasserburg

It's a brilliant location, the rooms have been nicely decorated and has great access to the Bodensee. The views are outstanding...and it's extremely close to the ferry terminal. The railway is half a mile or so away and an easy walk.

It's a neutron hotel - the building is great but it's missing the people to make it work. The waitress forgot my first course then made no amends when it was pointed out - and I never got it! Rice was provided that contained grains that were everything from totally uncooked to overcooked (so was inedible) and one fish was so undercooked it wouldn't be parted from the bone (and so was also inedible). In the bedroom the towels were tiny and thin, the towel rail could not be heated and to get Wi-Fi/WiLAN required a daily trip to Reception, just to pay a €4 (in a €280/night hotel that should be free). Inside there was no lounge area just to sit in. The bar area is tiny - perhaps it can fit eight at a push.

Staff was extremely kind and helpful, going out of its way to be pleasant.

This beautiful old building has been over-decorated with fake paintings and fake flowers. Take all the "Disney" effects away and the place is perfect!