Ibis Jakarta Kemayoran

Blanket was a little uncomfortable it was too “hard” and the laundry area was messy. The staff and the attention was good and kind. Breakfast are is big and good food.

Shower is a bit small and the room was facing to the noisy street.

Only the location.

I left a personal belonging of mine but they didnt find it. I am very sure that I left it and its just a wonder how they are not able to find anything. The smallest things matter when it comes to hotel hospitality. Also, during my stay when I ask for several request, sometimes the staff will say they will reach me back via phone call, but they never did and I have to call them again and ask them again over and over again. I am very disappointed with the service they offered. Also, I requested house keeping to clean my room during my last day of staying but when I came back the room waz not cleaned whatsoever, I was shocked because the previous night I did the same request and they fulfilled it but the next night they did not. I had a pleasant stay but overall it was a disappointment since I am not even satisfied.