Villa Ceselle

Cleanliness was very good

Only offer shuttle service on trips of 2 nights or more - wouldn’t entertain assisting and it is a NIGHTMARE on the public bus. Taxi is €30 from port to hotel. Bus is €5 but it is standing room only and is swelteringly hot and then a 10 min walk from the stop to The hotel dragging cases. Transportation is a must! Gentleman at breakfast was quite rude and dismissive - there are no kettles in the room so we sought hot water to be shooed away and told “closed”! We asked him For a glass of wine in the evening at 10pm whilst sat on the terrace, he said “room” meaning To get from the mini bar! Hotel Is advertiSed on booking.com as having a pool- I selected this property using the filter for pool There is no pool. It is at the sister property where you have to shuttle to and from After the awful queues at port for buses and awful bus journey, you won’t feel like shuttling to a pool. Listing needs to be changed and it’s grossly unfair and misrepresented- hotel And booking.com are blaming each other and are both just Ignoring my Complaint. This was The 4th property We Stayed in on the amalfi for a week. I don’t complain about properties nor give bad reviews. I find the false Advertising unacceptable Lady on check in was welcoming and helpful.