beautiful tastefully decorated hotel
everything was great
Decor and room were beautiful.
There was street construction all night, starting at midnight until the next morning when. We checked out. We called for earplugs but the hotel didn’t offer. We barely slept and when I spoke to the manager he had nothing to offer further than an apology for our disturbance. The restaurant has a good view. The food was just ok.
JDV no es lo que era
Está en una buena ubicación.
El hotel es viejo y ha tenido mucho uso - es urgente la necesidad de remodelación. A pesar del nombre del hotel, "Joie de vivre", el recepcionista que nos recibió definitivamente no era feliz. Reservamos una habitación con dos camas y nos dieron una habitación con una cama grande y una cuna demasiado pequeña, y en uno de los días más fríos del año no tenían mantas adicionales, así que nos dieron tres sábanas en su lugar. Por $ 80 dólares la noche habría estado bien; por el doble, fue un timo.
Needed more pillows; they ran out!
This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.
Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).
Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained
Too many inconveniences for a truly comfortable st
The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.
To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.
Bar es estupendo con alimentos maravillosos happy hour Tranquilo, agradable cama king size en la planta 12 Super taxi a Johns Hopkins por $5 Excelente ubicación Gran precio a través de kayak. Park por 12$ al día una o dos manzanas.
Me gustaría poder obtener café por 6
Un lugar encantador, una ubicación excelente. El personal era servicial
La ropa de cama era genial, pero encontramos comida sobrina en la nevera de los huéspedes anteriores, lo que nos hizo un poco cautelosos al usar la bañera porque no estábamos seguros de lo profunda que era la limpieza
No muy buen servicio
La habitación era bonita y estaba limpia, con camas cómodas
En la recepción fueron groseros, queríamos conseguir comida en mitad de la noche, pero no había nadie en el edificio trabajando para sugerirnos nada.
Terrible Customer Service and No Professionalism
Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.
When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.
Instalación encantador en una gran zona
El hotel se sentía elegante y lujoso. El personal era muy amable y servicial. El servicio de aparcacoches era rápido y cuidadoso. Una estancia estupenda. Una ubicación encantadora. Muy limpio. Unas vistas fantásticas. Buena oferta a través de Kayak.
La cama era demasiado dura para mi preferencia personal y comodidad. La ducha podría haber estado un poco al día, pero la presión y la temperatura eran perfectas.
Un hotel muy bonito - nos dieron una habitación más grande, que estaba muy limpia y era espaciosa. El personal era muy amable. La única cosa es que el servicio de aparcamiento costaba $30 - precios de NYC... A la vuelta de la esquina, el aparcamiento costaba $10 - debería haber aparcado mi coche allí por la noche.
Personal amable. oferta maravillosa.
Me encantó cómo me sentí acogido por el personal. El edificio es precioso, en una parte histórica de la ciudad. El restaurante George's tiene un gran cangrejo Maryland Benedicto.
No hay muchas atracciones orientadas a la familia
Las habitaciones eran ultra lujosas. Desde el momento en que coges el coche hasta la puerta, el personal estaba más que dispuesto a ayudarte.
La decoración y el personal.
Me encanta la ubicación y todo fue de alta calidad. Sólo nos alojamos una noche, pero todo estaba en orden. Buena cama!! Muy cómoda.
Si te alojas en Hotel Revival Baltimore, part of JdV by Hyatt, disfrutarás de una céntrica ubicación en Condado de Baltimore, a pocos pasos de Museo de arte Walters y Washington Monument. Tendrás un centro de negocios abierto las 24 horas, un servicio de limusina o coche con chófer y check-out exprés a tu disposición. ¿Estás organizando un evento en Condado de Baltimore? En este hotel tienes a tu disposición 372 metros cuadrados de espacio con zona para conferencias.
basado en 375 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
Todas las reservaciones existentes en Hotel Revival Baltimore realizadas antes del 1 de abril de 2020 para llegadas hasta el 30 de junio de 2020 se pueden cambiar o cancelar sin cargo hasta 24 horas antes de la fecha de llegada. Esto incluye las reservaciones con tarifa de compra anticipada. Cualquier reservación en Hotel Revival Baltimore realizada entre el 2 de abril de 2020 y el 30 de junio de 2020, para cualquier fecha de llegada futura, se puede cambiar o cancelar sin cargo hasta 24 horas antes de tu llegada. Esto incluye las reservaciones con tarifa de compra anticipada. Para obtener más información, visita la página de respuesta al coronavirus de Hyatt.
Hotel Revival Baltimore está situado en 101 West Monument Street en Mount Vernon, a 0,9 km del centro de Baltimore. The Walters Art Museum es el punto de interés más cercano a Hotel Revival Baltimore.
La hora del check-in es a las 16:00 y el check-out es a las 11:00 en Hotel Revival Baltimore.
Sí, Hotel Revival Baltimore ofrece wifi gratis.
No, Hotel Revival Baltimore no ofrece estacionamiento gratis.
No, Hotel Revival Baltimore no ofrece traslado gratis del/al aeropuerto.
Hotel Revival Baltimore está a 14,2 km de Baltimore/Washington.
Sí, Hotel Revival Baltimore admite mascotas.
No, Hotel Revival Baltimore no cuenta con piscina.
Hotel Revival Baltimore ha puesto en práctica las siguientes medidas:
Limpieza diaria, mayor disponibilidad de productos sanitarios.
Vestíbulos equipados para mantener el distanciamiento físico
Contacto mínimo con el personal del hotel y otros huéspedes.