Comentarios recientes
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- Neutrales
- Negativas
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5,6
Ventajas: The car was clean
Desventajas: This location always has you waiting for a car, the car had issues with a sensor that would flash at you while you drive and turn on and off. The radio system would just spontaneously restart while driving, and they have no room for drop offs the lot was overflowing and th car has to be street parked.
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10,0
Ventajas: Friendly staff, provided free upgrade, and drop off after returning the car
Desventajas: Location of store is slightly less convenient from downtown but still offered great value
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2,0
Desventajas: I arrived to the rental car area 1 hour after scheduled time and they informed me that since I was late, they had given car to another customer and didn't have one available for me.
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10,0
Desventajas: Be sure to check the exact address of location, especially is a large city. I thought I made my online vehicle rental reservation at my local airpor location. I missed the fine print. It was 26 miles miles from the airport. Luckily my friend dropping me off did not mind rerouting me to the correct location.
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2,0
Ventajas: Nothing
Desventajas: The rental wasn’t even at BWI, I had to get a can 40 minutes to the location. Only to find out they don’t take debit card. I was stuck in a bad neighborhood with no rental car
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2,8
Ventajas: Not much
Desventajas: My reservation was screwed up and I paid an extra $70 and I was 20 minutes late to my appointment and there was no internet or wireless service in the rental terminal so I could not get a website on my phone.
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4,4
Ventajas: Drop off was easy.
Desventajas: Look closely at the details for drop off. To receive the rate I had to drop the car off 15 miles away from the airport. The rate that was quoted was still never accepted. I ended up paying $60 more than my reservation.
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2,0
Ventajas: There was nothing to like about the Enterprise located at the Inn at the Colonnade hotel.
Desventajas: Customer service. In addition to having no one at the desk for 10-15 minutes, when she arrived she told me there were no cars available. The only solution she offered was to go to the airport since other local branches were sold out and a half-hearted apology. There was no offer for future discounts
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10,0
Ventajas: Loved the vehicle and the customer service
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10,0
Ventajas: Ben Crosby was very helpful and made the whole rental process enjoyable.
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3,6
Not ready, had to wait, not clean.
Ventajas: It was a jeep
Desventajas: Had pet hair and dander, was not clean, was out of washer fluid, engine felt gutless.
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10,0
Ventajas: Everything was just fine. Thank you.
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10,0
Ventajas: Friendly staff, provided free upgrade, and drop off after returning the car
Desventajas: Location of store is slightly less convenient from downtown but still offered great value
opinión proveniente de
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10,0
Desventajas: Be sure to check the exact address of location, especially is a large city. I thought I made my online vehicle rental reservation at my local airpor location. I missed the fine print. It was 26 miles miles from the airport. Luckily my friend dropping me off did not mind rerouting me to the correct location.
opinión proveniente de
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10,0
Ventajas: Loved the vehicle and the customer service
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10,0
Ventajas: Ben Crosby was very helpful and made the whole rental process enjoyable.
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10,0
Ventajas: Everything was just fine. Thank you.
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5,6
Ventajas: The car was clean
Desventajas: This location always has you waiting for a car, the car had issues with a sensor that would flash at you while you drive and turn on and off. The radio system would just spontaneously restart while driving, and they have no room for drop offs the lot was overflowing and th car has to be street parked.
opinión proveniente de
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2,0
Desventajas: I arrived to the rental car area 1 hour after scheduled time and they informed me that since I was late, they had given car to another customer and didn't have one available for me.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: The rental wasn’t even at BWI, I had to get a can 40 minutes to the location. Only to find out they don’t take debit card. I was stuck in a bad neighborhood with no rental car
opinión proveniente de
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2,8
Ventajas: Not much
Desventajas: My reservation was screwed up and I paid an extra $70 and I was 20 minutes late to my appointment and there was no internet or wireless service in the rental terminal so I could not get a website on my phone.
opinión proveniente de
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4,4
Ventajas: Drop off was easy.
Desventajas: Look closely at the details for drop off. To receive the rate I had to drop the car off 15 miles away from the airport. The rate that was quoted was still never accepted. I ended up paying $60 more than my reservation.
opinión proveniente de
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2,0
Ventajas: There was nothing to like about the Enterprise located at the Inn at the Colonnade hotel.
Desventajas: Customer service. In addition to having no one at the desk for 10-15 minutes, when she arrived she told me there were no cars available. The only solution she offered was to go to the airport since other local branches were sold out and a half-hearted apology. There was no offer for future discounts
opinión proveniente de
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3,6
Not ready, had to wait, not clean.
Ventajas: It was a jeep
Desventajas: Had pet hair and dander, was not clean, was out of washer fluid, engine felt gutless.
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