Travelodge Hotel Blacktown Sydney

“Location cleanliness”

“It was clean and tidy. My room at two windows which made it feel very light and open.”

“Honestly it was a great hotel experience”

“i`d initially booked a room for a single night. when i attended the hotel to check-in, my attention was immediately drawn to a staff member, a young lady who i learnt later is named chevon. i observed her strict professionalism and tact whilst listening to a long-winded customer complaint. i`m certain any other person (including me) would`ve interjected and cut short the customers tirade. however chevon displayed empathy and acted well above expectations. surprisingly she outlined two outcomes to satisfy the customer, who clearly was flabbergasted. he thanked chevon. i commend her. executive manager should be proud to have such high caliber individuals in their team. she demonstrated respect, skill, diplomacy and resilience all the while acting with decorum. the next two night upon checking in, i had the pleasure of being attened to by chevon. whilst my comments/praises are about one staff member, i think she exemplifies the travelodge ethos.”

“Everything, good location, easy to find. COVID-19 safe practice and extremely friendly and helpful staff.”